Team Leader

Creative Support Ltd; Lancashire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A support services provider is seeking an experienced Team Leader in Lancashire to manage learning disabilities supported housing schemes. The successful candidate will lead a dedicated team, ensuring person-centred support and operational excellence while collaborating with multidisciplinary teams. Full training is provided along with benefits including a probationary bonus, pension contributions, and 33 days of annual leave.

Benefits

Probationary bonus

Pension contributions

33 days Annual Leave

Company paid enhanced DBS

Qualifications

• Experience in leadership roles, preferably in health and social care.
• Strong ethical commitment to caring for vulnerable individuals.
• Ability to develop and coordinate projects.

Responsibilities

• Lead a team providing person-centred support.
• Ensure operational management of service delivery.
• Identify training needs and organize reviews.

Skills

Leadership

Communication

Coaching

Performance Management

Education

QCF Diploma in Health and Social Care

Job description

We are looking for an experienced Team Leader to join our dedicated team and help develop and coordinate our learning disabilities supported housing schemes and domiciliary services across Blackpool.

As a Team Leader, you will be at the forefront of our leadership team, ensuring the effective delivery and daily operational management of our services. You will be responsible for leading a team of staff, providing supervision, coaching, performance management, and support to staff, volunteers, and students. You will ensure the provision of person-centred support that enables customers to maintain their independence, enhance their wellbeing, and enjoy opportunities for personal development.

Your role includes overseeing the deployment of staff to meet individual needs and preferences within available resources, identifying training needs (both mandatory and service-specific), and maintaining accurate records. You will respond to referrals, undertake initial assessments of need, and ensure all service users have co-produced support plans and designated Key Workers. Establishing clear goals and pathways towards greater independence for service users, you will organize regular person-centred reviews, putting each person's views and journey at the heart of planning and decision-making.

Working closely with local multi-disciplinary teams and community-based agencies, you will provide holistic, wrap-around support. You will maintain high standards of environmental safety and quality, ensuring a welcoming and inclusive atmosphere. Facilitating service user engagement, involvement, and peer support, you will implement robust quality monitoring methods and provide key performance indicators, identifying and planning necessary actions.

You will provide exceptional customer care, proactively communicate with stakeholders about risk management and the welfare of the people we support. Your strong ethical duty of care and commitment to safeguarding vulnerable individuals will be at the core of your work.

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.