Team Leader

Catch22; Greater London; On-site; GBP 39,000; Full time

Job summary

A nonprofit organization is seeking a Team Leader to oversee the Youth Violence Intervention Programme at Croydon University Hospital. The role involves managing a team of youth workers to support young people aged 11-25 who are victims of violence. Key responsibilities include recruitment, training, and ensuring effective service delivery. Candidates must have relevant qualifications and significant experience working with challenging youth. This is a full-time permanent position with a salary of £38,424.

Qualifications

• Significant experience of working with young people with challenging needs.
• Experience of inter-agency working.
• Knowledge of issues around risk and vulnerability among young people.

Responsibilities

• Recruit, manage and develop a staff team including appraisals.
• Promote Catch22's vision in local service delivery.
• Ensure accurate recording of service user information.

Skills

Clear risk assessment skills

Ability to work creatively

Conflict & negotiation skills

Team leadership

Excellent verbal and written communication skills

Good organisational skills

Basic ICT skills

Education

Relevant level 3 or 4 qualification in health & wellbeing

Job description

The Team Leader role has responsibility for the operational oversight of Redthread's delivery within Croydon University Hospital and any community work undertaken in the surrounding area. The role is to be part of the wider youth work team within Redthread with a primary focus on youth violence interventions in a health care setting. In this role you will lead the Youth Violence Intervention Programme team at the hospital. The team support young people aged, 11-25 years old, who present to hospital following an incident of violence or for whom them there are concerns around exploitation or extra-familial farm. You will have line management responsibility for the Youth Workers in the team, ensuring the service runs effectively for young people and also working with young people in the hospital as well as supporting them post discharge to ensure they have the support in place that they need and want. Main duties include:

• To recruit, manage, motivate, coach and develop a staff team including carrying out annual appraisals and regular supervision meetings. To manage their health, safety and wellbeing.
• To promote and embed Catch22's vision and values in local service delivery
• To ensure all service user information, interventions and other data as required by the contract are recorded on the relevant data management system in line with Catch22's policy.
• To manage operational risk, health and safety, governance and safeguarding issues in line with Catch22, Catch22 and Commissioner policies.
• Carry out regular case file audits as per the Audit Policy and Procedure
• Be responsible for the allocation of referrals and ensure caseload management structures are in place
• Adhere to reporting requirements, deadlines and requests, ensuring all required information is recorded accurately as instructed.
• Hold a small caseload of young people and support them in the hospital and post disharge, Please note we're not responsible for the content of job ads, as they're posted by the recruiter. We'll aim to resolve the reported issue and we'll use your feedback to improve the quality of our ads.
  Relevant level 3 or 4 qualification in health & wellbeing, youth provision or similar or demonstrable equivalent experience, Significant experience of working with young people with challenging needs.
• Experience of Inter-agency working. Work within/ in partnership with Children's and Family Services/ Youth Justice Services/ Youth services.
• Experience of delivering training to young people/professionals
• Working with young people in group and one-to-one settings.
• Knowledge of issues around risk and vulnerability amongst young people.
• An awareness of the current issues relating to at risk and vulnerable young people.
• Knowledge of engagement and intervention strategies.
• Knowledge of Children Act/LSCB Procedures and other appropriate youth policies.
• Understanding and experience of Performance Management with regard to practice and target achievement.
• Experience of using recording and data collation systems
• Experience of line management and management of a team

Skills & Ability

• Clear risk assessment skills, particularly when working with young people with complex needs.
• Ability to work creatively within agreed management arrangements, and to maintain positive relationships with key partner agencies.
• Ability to manage conflict & negotiation skills.
• Experience and skills to lead a team, setting objectives and priorities, monitoring performance against agreed targets.
• Reviewing skills in enabling staff to reach full potential and achieve targets through individual supervision, annual appraisal and learning development programmes.
• The ability to contribute to ongoing service evaluation and review
• Communicate well in a range of settings, with different people.
• Good organisational skills (for self and others).
• To be able to use a range of leadership styles as appropriate.
• Work effectively in a team.
• Manage conflicting demands.
• To be able to adopt a flexible approach to all aspects of work.
• Problem solving and a "can do" attitude.
• Basic ICT skills.
• Excellent verbal and written communication skills.
• Attention to detail.
• Understanding of spreadsheets, importance of monitoring and general knowledge of finance
  Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.
• At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
• Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
• Please note, we will conduct an online search as part of our due dilligence checks for successful candidate(s). This will involve a search of all publicly available information online and in social media.
  Contract: Permanent
• Hours & work pattern: Full time, 37 hours per week including regular weekend and evening working and shift patterns covering hours of 9am - 9pm.
• Salary: £38,424