Team Leader

SeeMeHired; Folly Gate; On-site; GBP 60,000 - 80,000; Full time

Job summary

A not-for-profit social enterprise in Suffolk is seeking a Team Leader to coach and support the social care team. The role involves mentoring staff, promoting dignity and inclusion, and ensuring high standards in service delivery. With a focus on employee development and community reinvestment, this position offers a competitive wage and a welcoming workplace culture.

Benefits

Award-winning training & development

Cycle to work scheme

Employee Assistance Programme

Welcome aboard bonus up to £250

Qualifications

• Experience in social care and a passion for helping others.
• A good work ethic and drive to go the extra mile.
• Confidence to work independently and solve day-to-day challenges.

Responsibilities

• Lead by example and mentor your team.
• Promote dignity, inclusion, and person-centred care.
• Ensure tasks are completed to a high standard.

Skills

Strong communication

Leadership

IT skills

Problem-solving

Education

Level 3 in Social Care or equivalent

Job description

Overview

The Role: We're looking for a hardworking, proactive Team Leader to coach and support our South Independent Lives team in delivering meaningful social care. This role requires someone who can think on their feet, solve day-to-day challenges independently, and take ownership of operational decisions without direct Service Manager support.

What You'll Do

• Lead by example and mentor your team
• Promote dignity, inclusion, and person-centred care
• Carry out audits, medication observations, and staff supervisions
• Be accessible to your team and act as the first point of contact for operational queries
• Ensure tasks are completed to a high standard
• Be available out of hours to provide advice and support when required
• Work every other weekend
• Arrange visits, tours, and initial assessments for new referrals
• Uphold Health & Safety standards and follow Leading Lives policies and procedures
• Act as a role model and embed a positive work culture within the team
• Work openly and honestly with customers and professionals to shape service delivery
• Level 3 in Social Care (or equivalent)
• Strong communication, leadership, and IT skills
• Experience in social care and a passion for people
• A good work ethic and the drive to go the extra mile
• Confidence to work independently and solve problems effectively

Are you ready to lead, inspire, and make a real impact? Join Leading Lives, a not-for-profit, employee-owned social enterprise supporting adults with learning disabilities across Suffolk. You'll be the vital link between team members and management—driving quality, culture, and consistency while ensuring our customers live the lives they choose.

Why Join Us?

• Award-winning training & development
• Opportunity to become a shareholder in our employee-owned enterprise
• Up to 8% pension contribution
• Cycle to work scheme, EAP, casual dress, sick pay, and more
• Make a difference every single day. We’re a supportive, inclusive team that values your individuality and passion for helping others.

With five diverse service lines, there’s a role to match your strengths—and a team that’s got your back every step of the way. You could qualify for a welcome aboard bonus worth £250.

Company Culture

• Values-Driven: Leading Lives not only talks about their values but actively embodies them in daily operations.
• Employee Testimonials: Feedback from staff helps showcase the positive impact of our values.
• Authenticity: We emphasize authenticity in our values, as a lived reality within the organization.
• Owned and run by our employees: We are employee-owned and not-for-profit. Surpluses are reinvested into our community.

Role Details

• Team Leader - South Suffolk Independent Lives £13.10/hr + Enhancements | Employee-Owned Organisation
• 37 Hour Contract
• We pay the Real Living Wage (currently £12.60 per hour)
• Holiday entitlement that works for you
• Occupational sick pay as well as statutory sick pay; Employee Assistance Programme
• Sleep-in rates available where applicable (£65 per shift)
• Award-winning, in-house training to ensure you are confident and effective
• Travel benefits: 45p per mile and cycle purchase scheme
• We are employee-owned, not-for-profit; surpluses reinvested into the community
• Welcome aboard bonus up to £250