Team Leader

Flaming Grill - BRA_103; Bury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A popular restaurant chain in Bury is seeking a Team Leader to enhance customer experiences while managing a busy team. In this role, you will ensure all customer interactions reflect high standards and contribute to a smooth-running shift. Key benefits include extensive training and various discounts. Ideal candidates will possess strong leadership and customer service skills and be equipped to handle challenges with a positive attitude.

Benefits

Career development opportunities

Employee discounts on food and drink

Free employee assistance program

Discounts at Greene King Inns

Refer a friend bonus

Access to wages before payday

Retail discounts

Qualifications

• A great eye for detail, ensuring every pint is poured to perfection.
• Ability to think on your feet and adapt to challenges.
• Positive can-do attitude and being a real team player.

Responsibilities

• Provide customers with a heartfelt and memorable experience.
• Deputise for management and resolve issues during absence.
• Help coordinate the team during busy shifts.
• Ensure the bar is safe, legal, and clean.

Skills

Customer service

Leadership

Attention to detail

Teamwork

Job description

Job Description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as :

Benefits

• The chance to further your career across our well‑known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well‑being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…