Teaching, Learning and Student Experience Administrator

The University of Manchester; Manchester; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

A prominent UK university in Manchester is seeking a Teaching, Learning and Student Experience Administrator to support its Curriculum & Programmes Team within the School of Medical Sciences. This role focuses on delivering exceptional student experiences, requiring proven administrative skills, effective communication, and familiarity with MS 365 applications. The position offers hybrid working possibilities and numerous employee benefits, including a leading Pension scheme and excellent health services.

Benefits

Market leading Pension scheme

Employee health and wellbeing services

Exceptional starting annual leave

Paid closure over Christmas

Local and national discounts

Qualifications

• Experience in a busy administrative environment.
• Effective communication with diverse range of students and colleagues.
• Self-motivated with a proactive approach.

Responsibilities

• Support the Curriculum & Programmes Team.
• Provide excellent customer service and engage with both internal and external teaching staff.
• Work flexibly across organisational boundaries.

Skills

Proven administrative experience

Excellent communication skills

Flexible approach to work

Proficiency with MS 365 applications

Tools

Campus Solutions

Central Learning Environments (CLE's)

Job description

Teaching, Learning and Student Experience Administrator

The University of Manchester

Manchester, Greater Manchester, M13 9PL

£28,031 to £31,236 per annum, depending on relevant experience

Contract

NEW

We are recruiting a Teaching, Learning and Student Experience Administrator to support the Curriculum & Programmes Team, within the School of Medical Sciences, which is available immediately.

You will be expected to provide a high level of customer service to deliver excellent service provision, placing the student experience at the heart of what we do, working flexibly both alone and as part of a team, across organisational boundaries. You will be a point of contact for teaching staff, both internal and external, key contacts within the School, Faculty and central University administration.

The ideal candidate will have proven administrative experience in a busy environment, excellent communication skills and work positively and respectfully with a range of students and colleagues from diverse backgrounds. You will have a flexible approach to work and the ability to work proficiently with a range of MS 365 applications. Knowledge of Campus Solutions and Central Learning Environments (CLE's) is desirable. There is a requirement to be highly self-motivated, showing initiative and a proactive approach in the performance of the role. Timetabling experience would be advantageous.

What you will get in return:

• Fantastic market leading Pension scheme
• Excellent employee health and wellbeing services including an Employee Assistance Programme
• Exceptional starting annual leave entitlement, plus bank holidays
• Additional paid closure over the Christmas period
• Local and national discounts at a range of major retailers

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Our University is positive about flexible working. You can find out more here. Hybrid working arrangements may be considered.

Please be aware that due to the number of applications we unfortunately may not be able to provide individual feedback on your application.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Any recruitment enquiries from recruitment agencies should be directed to [e-mail].

Any CVs submitted by a recruitment agency will be considered a gift.

Please note this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.

Enquiries about the vacancy, shortlisting and interviews:

Name: Noor Shah

Email: [e-mail]

General enquiries:

Email: [e-mail]

Technical support:

Jobtrain: 0161 850 2004

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.