Taxi Claims Fee Earner - Credit Hire Legal Assistant - Office Based

Bond Turner; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent law firm in Liverpool is seeking a Taxi Claims Fee Earner to join their Personal Injury team. The successful candidate will manage personal injury claims involving taxi vehicles and credit hire, providing exceptional legal advice and negotiating settlements. Candidates should have relevant experience and strong communication skills. The firm offers a competitive salary, generous holidays, and comprehensive employee benefits, fostering a supportive work environment.

Benefits

Competitive salary

23 days holiday plus Birthday off

Income protection and critical illness cover

Employee Assistance Programme

Workplace pension scheme

Free onsite weekly classes

Discounted onsite Restaurant

Secure bike storage

Qualifications

• Proven experience handling personal injury claims involving taxi vehicles and credit hire.
• Confident in managing a caseload independently.
• Target-driven with a commitment to delivering outstanding client care.

Responsibilities

• Manage personal injury claims involving taxi vehicles and credit hire.
• Provide practical legal advice throughout the lifecycle of claims.
• Negotiate settlements with insurers and maintain accurate records.

Skills

Handling personal injury claims

Excellent communication skills

Negotiation skills

Attention to detail

Job description

About Bond Turner

Bond Turner is a leading law firm, proudly recognised by both Legal 500 and Chambers & Partners. We are committed to ensuring access to justice for our clients and their families, providing expert legal services with a client‑centered approach.

Office Locations

With offices in Liverpool and Bolton, we offer nationwide legal advice across a wide range of sectors.

Areas of Expertise

Our areas of expertise include: Credit Hire, Personal Injury (including Complex Injury), Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Inquiries.

We’re Hiring

We are looking to recruit a Taxi Claims Fee Earner to join our fantastic and growing Personal Injury team in Liverpool. This is an exciting opportunity for an experienced and motivated individual who is passionate about delivering exceptional service and achieving the best outcomes for clients.

Due to continued development and expansion, we are looking for someone with solid experience in pre‑litigation personal injury claims, particularly involving taxi vehicles, credit hire claims, and bodily injury matters outside of the OIC and MOJ portals.

Key Responsibilities

• Progress and manage a caseload of personal injury claims involving taxi vehicles, credit hire, and non‑OIC/MOJ bodily injury cases, ensuring each case is handled with diligence, professionalism, and a strong focus on achieving the best outcomes for clients.
• Provide accurate, timely, and practical legal advice throughout the lifecycle of each claim, ensuring clients are kept well‑informed and supported at every stage of the process.
• Review and assess medical evidence, liability documentation, and credit hire invoices to determine case strategy and build strong, evidence‑based arguments that support your client's position.
• Engage in proactive case management by progressing files efficiently through the pre‑litigation process, minimising delays and maintaining momentum to secure early and appropriate settlements wherever possible.
• Negotiate settlements with insurers and third‑party representatives, using your knowledge and experience to obtain fair compensation for clients in respect of injury, vehicle damage, and credit hire charges.
• Maintain up‑to‑date and accurate records on the case management system, ensuring all case activity, correspondence, and outcomes are logged in line with internal procedures and compliance standards.
• Work collaboratively with colleagues across the wider Personal Injury and Credit Hire teams, contributing to a supportive team culture and sharing knowledge to continually improve service delivery.
• Meet individual and team performance targets, including case progression KPIs, financial targets, and quality benchmarks, while always maintaining a high standard of client care.

About You

• Proven experience handling personal injury claims involving taxi vehicles, credit hire, and bodily injury cases outside the OIC/MOJ process.
• Confident in managing a caseload independently.
• Excellent communication and negotiation skills.
• Strong attention to detail and a proactive approach to problem‑solving.
• Target‑driven with a commitment to delivering outstanding client care.
• Able to prioritise and manage time effectively, working both independently and as part of a team.

Company Values

• We support
• We surpass
• We succeed

What We Offer In Return

• A competitive salary
• 23 days holiday + your Birthday off + 8 bank holidays
• Income protection, critical illness cover & death in service cover
• Employee Assistant Programme
• Workplace pension scheme
• Free onsite weekly classes and well‑being programmes
• Discounted onsite Restaurant, Coffee Shop / Café
• Secure bike storage
• The opportunity to develop a rewarding and successful career with a wonderful Law firm