Taunton - Trainee Shift Manager - Mcdonald's - Taunton

Roadchef; Taunton; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading Motorway Service Area provider is seeking a Trainee Shift Manager at their Taunton location. The role involves leading a team, delivering exceptional customer service, and ensuring the quality of food and drinks. Experience in catering or retail is preferred, but full training will be provided. This position offers flexible full-time or part-time shifts with various benefits, including discounts and development opportunities.

Benefits

Free meal while on duty

Up to 70% discount at Roadchef sites

Cash bonus for referrals

Discounts via Hapi app

Free onsite parking

Contributory pension after 3 months

Access to Occupational Health support

Employee Assistance program

Mental Health First Aiders

Development opportunities

Qualifications

• Ideally have experience in restaurant, bar, cafe, or retail.
• Passion for providing excellent customer experience.
• Willingness to learn and grow personally and professionally.

Responsibilities

• Lead the team while serving food and drinks.
• Ensure exceptional customer service is delivered.
• Provide training and support to new team members.

Skills

Customer service

Team leadership

Communication

Job description

Taunton - Trainee Shift Manager - McDonald's - Taunton

Sam, our Site Director at Taunton Motorway Service Area on the M5 near Taunton is looking for Trainee Shift Leaders to join his McDonald's team.

Joining McDonald's as a Shift Leader you will lead your team from the front while delivering the iconic "Big Mac" or any other of their freshly prepared food and drinks.

You will also ensure your team delivers exceptional customer service.

We offer working patterns on either a full or part time basis, with a variety of shifts available.

Benefits

• 1 meal whilst on duty
• Up to 70% discount for you, family and friends at all Roadchef sites
• A cash bonus for every friend you refer
• Discounts on many high street and online stores via our Hapi app
• Free onsite parking
• Contributory pension after 3 months
• Access to Occupational Health support
• Employee Assistance program
• Mental Health First Aiders
• Great development opportunities – 65% of our current Managers joined us as Team Members

Experience

Ideally we would love you to have worked in a restaurant, bar, cafe, shop, or any type of catering or retail business and have a passion for providing a great customer experience and love working with people.

Don't worry if you've never worked in a similar environment before, because full training will be provided and you will be given anything you need to excel in your job while helping you grow both personally and professionally.

About Us

We are the UK's 3rd largest Motorway Service Area provider with some of the UK's largest and best restaurants and retail brands.

We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024.

Our approach is simple: it's about embracing everyone.

From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.