Tactical Operations Analyst — Investigations & Incidents

Morgan McKinley; Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading consultancy in EMEA is seeking a Tactical Operations Analyst to strengthen its operational foundation within the Investigations & Incidents team. This role focuses on managing incidents accurately and improving workflows for better customer and employee experiences. Ideal candidates should excel in cross-functional collaboration, have strong analytical abilities, and thrive in a structured operational environment. Join a team that values quality and consistency in their processes. Competitive package and opportunities for growth included.

Qualifications

• Ability to work cross-functionally and drive actions for improvement.
• Strong analytical skills to identify patterns and root causes.
• Experience in operations, analysis, and project delivery.

Responsibilities

• Strengthen operational foundation through accurate handling of incidents.
• Identify opportunities to simplify processes and improve workflows.
• Maintain a structured approach to investigations and incident handling.

Job description

A leading consultancy in EMEA is seeking a Tactical Operations Analyst to strengthen its operational foundation within the Investigations & Incidents team. This role focuses on managing incidents accurately and improving workflows for better customer and employee experiences. Ideal candidates should excel in cross-functional collaboration, have strong analytical abilities, and thrive in a structured operational environment. Join a team that values quality and consistency in their processes. Competitive package and opportunities for growth included.