Systems Support Officer

VanRath; Belfast; Hybrid; GBP 31,000 - 37,000; Full time

Job summary

A leading public-sector organization in Belfast is seeking a dedicated Systems Support Officer to join its project team delivering a new allocations module and Customer Applicant Portal. This full-time role involves configuring, testing, and implementing systems while working closely with business teams and IT suppliers. Applicants should have a relevant degree and strong experience in systems support. The role offers a hybrid work model and is essential for project success.

Qualifications

• Degree or equivalent qualification is required.
• Strong experience in systems support and management is essential.
• Experience with IT system implementation or enhancements is necessary.
• Basic Access NI clearance is required after job offer.
• Commitment to contract completion is essential.

Responsibilities

• Support configuration, testing, and implementation of system components.
• Work with partners to translate business needs into system requirements.
• Identify system improvements to align with project objectives.
• Contribute to project delivery as part of the implementation team.

Skills

Strong experience in systems support/management

Experience with IT system implementation

Education

Degree or equivalent professional qualification

Job description

Systems Support Officer

Location: Belfast City Centre Office, hybrid
Contract Duration: 3+ months
Hours: Full-time, 37 hours per week (Mon-Fri, 9am-5pm)
Hourly Rate: £16.37 - circa £31.5k pa

This is a great opportunity to get some project experience within a leading public‑sector organisation who are seeking a dedicated Systems Support Officer to join its project team responsible for delivering a new allocations module and Customer Applicant Portal. This Systems Support Officer role will support system configuration, testing and implementation, helping to ensure successful delivery of key project outcomes.

About the Role

As a Systems Support Officer, you will collaborate with business teams, IT suppliers and project stakeholders to support system enhancements and ensure requirements are accurately met. You will contribute to system development activities and assist in the rollout of new processes integral to the project.

Key Responsibilities

• Support configuration, testing and implementation of system components.

• Work with internal and external partners to translate business needs into system requirements.

• Assist in identifying system improvements and ensuring technical solutions align with project objectives.

• Contribute to collaborative project delivery as part of the wider implementation team.

Essential Criteria

To be considered for the Systems Support Officer position, applicants must have:

• A degree or equivalent professional qualification.

• Strong experience in systems support / management.

• Experience supporting requirements for, or contributing to, new IT system implementation or enhancements.

• Basic Access NI clearance required (completed after job offer).
• Available and able to commit to contract completion.

If you're interested in this Systems Support Officer opportunity and would like to find out more, apply or get in touch with VANRATH for a confidential chat about the role. We're happy to provide additional details and guide you through the next steps.