Swim Centre Assistant General Manager - Lead & Inspire

Leisure People; Liverpool; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading swim organisation in Liverpool is seeking an Assistant General Manager to oversee the daily operations of a swim center. This role involves managing a team, ensuring exceptional customer service, and fostering community engagement. Ideal candidates will have experience in leisure or hospitality management and a passion for delivering premium experiences. The position offers a competitive salary, bonus potential, and a supportive work environment focused on personal and professional development.

Benefits

Competitive salary with bonus potential

Birthday off

Fully funded training

Discounts on swimming lessons for family and friends

Clear career progression

Qualifications

• Experience managing a team in a leisure or customer-focused environment.
• Experience overseeing facilities, ideally within leisure or pool operations.
• A confident, friendly communicator with excellent customer service skills.

Responsibilities

• Lead daily operations ensuring the centre is safe, clean, and welcoming.
• Inspire, coach, and support the team to deliver a premium experience.
• Retain customers through exceptional service and meaningful relationships.

Skills

Team management

Customer service

Communication

Community engagement

Flexibility

Job description

A leading swim organisation in Liverpool is seeking an Assistant General Manager to oversee the daily operations of a swim center. This role involves managing a team, ensuring exceptional customer service, and fostering community engagement. Ideal candidates will have experience in leisure or hospitality management and a passion for delivering premium experiences. The position offers a competitive salary, bonus potential, and a supportive work environment focused on personal and professional development.