Supported Living Locality Manager

Brook Street Social Care; Walsall; On-site; GBP 35,000 - 38,000; Full time

Job summary

A leading care provider in Walsall is seeking a Supported Living Locality Manager to oversee multiple supported living services. You will lead and inspire teams to deliver high-quality support and ensure compliance while managing operations effectively. The ideal candidate has a strong background in learning disabilities and a Level 5 managerial qualification. This full-time, permanent role offers a salary starting at £35,000, with potential increases upon successful CQC registration.

Qualifications

• Strong background in learning disabilities.
• Proven experience managing Supported Living LD services.
• Full UK driving licence and access to your own vehicle.

Responsibilities

• Oversee supported living services and ensure compliance.
• Lead CQC inspections and mentor Service Managers.
• Manage rotas and drive recruitment.

Skills

Team and people management

Communication skills

Problem-solving

Education

A Level 5 managerial qualification (or equivalent)

Level 3 NVQ or equivalent

Job description

Overview

Supported Living Locality Manager - Walsall — Full-time, Permanent. Salary: Starting £35,000, rising to c. £38,000 upon successful CQC registration. Driving licence and own vehicle required.

Role

Responsible for overseeing several supported living services in Walsall, with exciting new services launching soon. You will lead and inspire Service Managers to deliver high-quality, person-centred support, drive service excellence, ensure compliance, and foster a culture of growth and innovation.

Responsibilities

• Lead CQC inspections and ensure compliance across all services
• Review audits and develop action plans
• Support and mentor Service Managers
• Oversee safeguarding logs, support plans, and risk assessments
• Manage rotas, annual leave, and sickness
• Drive recruitment and quality assurance
• Handle MCA DOLS applications and contract compliance
• Build a robust support network including on-call systems

Requirements / Qualifications

• Strong background in learning disabilities
• Proven experience managing Supported Living LD services
• A Level 5 managerial qualification (or equivalent)
• Exceptional team and people management skills
• A full UK driving licence and access to your own vehicle

Success profile

• Flexible and approachable
• An excellent communicator and natural problem-solver
• A confident leader who uses initiative and thrives in a team environment
• Hold the Level 5 QCF in Management (or working towards completion within 18 months)
• Level 3 NVQ or equivalent
• Knowledge of CQC, inspections, and Key Lines of Enquiry
• Experience working with external agencies

How to apply

If you're ready to make a real impact and grow with a company that values your leadership, click apply now!