support workers

Acuity INC; West Carr; On-site; GBP 20,000 - 25,000; Full time

Job summary

A care organization in West Carr is seeking compassionate support workers to join a dedicated team aiding individuals with complex mental health needs. The role involves providing 1:1 care and encouraging independence as individuals transition into their new homes. Ideal candidates will possess empathy, patience, and resilience, with prior experience in learning disabilities or mental health preferred. You'll engage in community activities while providing safe and consistent support, offering a meaningful difference to those in need.

Benefits

Access to Westfield Rewards

Access to Westfield Health Cash Plan

Employee Assistance Programme

Blue Light Card discount scheme

Qualifications

• Previous experience in Learning Disabilities/Autism desirable.
• Experience in Mental Health/EUPD is highly valued.

Responsibilities

• Respect the individual's independence and support with daily living.
• Respond with care during times of distress or crisis.
• Encourage participation in community activities.

Skills

Empathy

Patience

Resilience

Job description

Overview

We are looking for patient, compassionate, and resilient support workers to join a care team in Hull for an individual with complex mental health needs. This role focuses on helping them settle into the community, encouraging independence, and providing safe, consistent support. The individual is moving into their own home after a long period in hospital and will be supported by a dedicated team providing 1:1 care day and night. Shift schedule: 8am‑2pm, 2pm‑8pm, 8pm‑8am.

What makes you a great fit

We are looking for people who bring empathy, patience, and a calm approach. You don't need to be an expert, just committed to making a positive difference every day. The right person will:

• Respect the individual's independence and provide support with daily living when needed.
• Respond with care and reassurance during times of distress or crisis.
• Encourage confidence and participation in community activities.
• Work closely with colleagues and family members to create a safe, supportive environment.
• Approach challenges with creativity, resilience, and compassion.

Qualifications

Previous experience in Learning Disabilities/Autism desirable. Experience in Mental Health/EUPD highly valued.

Benefits

We offer additional benefits including:

• Access to Westfield Rewards – exclusive rewards website with special offers from over 1,000 retailers, restaurants, travel companies.
• Access to Westfield Health Cash Plan – access to GP appointments 24/7 and cashback for health expenses.
• Employee Assistance Programme (EAP) – support helplines and counselling for mental wellness, finances, relationships.
• Blue Light Card discount scheme and tickets.

What next?

If you have the skills and experience listed above, please send your CV through the job link. If you have any questions and need to know more before you apply, drop us a call. We will be in touch to discuss the role in more detail, go through screening questions, and arrange an interview on Teams.

Legal statements

Acuity Care Group is committed to safeguarding and promoting the welfare of vulnerable individuals. All applicants will be subject to Enhanced DBS checks and referencing. We are an equal opportunities employer and welcome applications from all sections of the community.