Support Worker - Resident Support and Training

Emmaus; Glasgow; On-site; GBP 28,000; Full time

Job summary

A homelessness charity in Glasgow is seeking a full-time Support Worker to provide practical and emotional support to residents. The ideal candidate will have a relevant qualification and experience in a housing support service. Responsibilities include keyworking companions, supporting the community project, and delivering training opportunities. Benefits include 25 days annual leave, a potential four-day work week, and supervision support. Interviews are scheduled for February 25, 2026.

Benefits

25 days annual leave and 10 Public Holidays

Offer of condensed hours to four-day work week

Monthly support and supervision

Real Living Wage Employer

Qualifications

• Must hold a qualification relevant to being a Support Worker in a Housing Support Service.
• Understanding of the trauma impact of homelessness is essential.
• Must complete a PVG check after interview.

Responsibilities

• Keywork with companions to establish personal support care plans.
• Support the everyday running of the homeless project.
• Become a V1 assessor to develop training opportunities.

Skills

Integrity

Compassion

Respect

Flexibility

Understanding of trauma impact of homelessness

Education

Qualification relevant to Support Worker

Job description

Emmaus Glasgow provides opportunities to progress and help others

You can make a difference by donating, volunteering or visiting one of our shops.

Support worker - resident support and training

Do you have integrity, respect, compassion and a commitment to work alongside others?

CLOSING DATE: 12 February 2026 LOCATION: Emmaus Glasgow SALARY: Salary £27,500 PA. including On Call Payment TYPE: Full Time WORK LOCATION: On Site

Emmaus (pronounced eh-may-us) Glasgow is a homelessness charity with a difference. We don’t just give people a bed for the night; we offer a home, meaningful work and a sense of belonging.

We are based in the north west of Glasgow – supporting up to 27 homeless people in our residential project, which we term our community, who help to operate social enterprises and give back to our local, national and international communities.

Our project operates on an ethos of equality, respect and collaborative working.

We are seeking a full time Support Worker – resident support and training, to join our small team. The role will be to provide practical, emotional and development support to the people who live with us, who we call our companions.

Key aspects of the role

• Keywork with an allocation of companions – establishing personal support care plans and providing support for companions to reach personal goals through everyday activities and planned 1-1 sessions. Ensure recording system is up to date.
• Support the everyday running of our homeless project, which we refer to as our community, and be responsive and flexible to the needs of companions throughout the day.
• Become a V1 assessor to develop training opportunities for residents to achieve Core Skills awards within the SCQF/ SQA framework.
• Undertake On Call telephone access as required (currently 1 week per month).

We are looking for someone with integrity, respect and compassion and is committed to working alongside our companions and who is willing to be flexible in what is required in their day. An understanding of the trauma impact of homelessness is essential.

You must hold a qualification relevant to being a Support Worker in a Housing Support Service and be able to register with SSSC.

After interviews, the successful candidate will need to provide evidence of right to work in the UK and complete a PVG check.

What we offer

• 25 days annual leave and 10 Public Holidays.
• Offer of condensed hours to four day work week.
• Monthly support and supervision
• Real Living Wage Employer

The general hours of this role are Monday to Friday (day), cover for Public Holiday and On Call Rota Duties Out of Hours.

Interviews expected to take place at our service on Wednesday 25th February 2026.

If you would like to discuss this role further, please telephone Mhairi Gordon, Community Leader, on 0141 353 3903.