Support Worker

Eden Futures; Stoke-on-Trent; On-site; GBP 12,000 - 27,000; Full time

Job summary

A leading care provider in Stoke-on-Trent is looking for Support Workers to assist individuals with learning disabilities and complex needs in leading fulfilling lives. You will provide emotional support, help with personal care, and promote independence. This full-time role offers a competitive hourly rate and additional benefits including bonuses and comprehensive training. Ideal candidates should be committed to safeguarding and have excellent communication skills.

Benefits

£500 bonus through refer a friend scheme

Blue Light Discount Scheme

Eligibility for COSTCO membership

Qualifications

• Experience in care or support roles is preferred.
• Ability to work flexibly in response to service user needs.
• Commitment to safeguarding vulnerable adults.

Responsibilities

• Support service users to lead full and active lives.
• Provide emotional support and maintain a person-centred approach.
• Report and record issues related to care and support.

Skills

Emotional support

Communication skills

Safeguarding knowledge

Education

Level 2 qualification in Health and Social Care

Job description

Overview

We are recruiting Support Workers to join the team across our Supported Living Services, supporting individuals in their own homes as well as out in the community, helping them to live as independently as possible.

Responsibilities

• Support service users to lead a full and active life in line with their wishes and choices, considering their assessed needs and individual support and care plans, participating in the development of plans where applicable
• Support individuals to stay safe, taking appropriate action to safeguard their welfare and protect them from abuse wherever possible
• Provide emotional support when needed, maintaining a person-centred approach
• Support service users to participate in chosen social activities and services in their community, manage their finances and medication responsibly, help with practical tasks around the home, and respectfully support with personal care, hygiene and healthcare
• You will be an informal point of contact for those in the service users circle of support (e.g. Families and Social Workers)
• Accurately report and record any issues related to the care and support of our Service Users to monitor their health and wellbeing
• Comply with Health and Safety regulations and have regard for the Health, Safety and Welfare of others

About Eden Futures

We are Eden Futures, and we deliver exceptional support services for people aged 18 and over who have learning disabilities, autism, mental ill health and associated complex needs. Eden Futures is about enabling people to live fulfilling lives in whatever circumstances people choose. We support people to be as independent as possible to achieve what they want to with their lives.

Our overall aim as an organisation is to provide a high-quality service that empowers Service Users to lead normal lives, and to be the provider of choice. Our purpose is our people, our culture is Platinum! Eden Futures has been awarded Platinum accreditation by Investors in People - the highest level of recognition an organisation can achieve. To become a Platinum organisation, Investors in People look for more than just performance - they look for purpose, trust, continuous improvement, and a genuine commitment to wellbeing. They look for companies where:

• Leadership is people-centric and values-driven
• Learning and development are embedded in everyday work
• Engagement is measured, acted on, and constantly improved
• Values are not just written - they're lived
• Innovation, inclusion, and giving back are part of the culture

At Eden Futures, we often say we're a true people's organisation, and this award shows that we truly live up to it. Our people are the heart of our company. This accreditation reflects how we lead, how we support one another, and how we've built a culture where every voice matters. Our organisation is committed to safe and fair recruitment, safeguarding and protecting those we care for and serve. We are an inclusive employer and make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care. At Eden Futures we support vulnerable adults and therefore roles that require contact with our service users are exempt from the Rehabilitation of Offenders Act 1974.

Roles are paid at an hourly rate £12.21 - equating to an annual salary of £26,652.72 based on a 42 hour working week. The annual salary shown is as a per annum equivalent for illustration purposes only. NLW applies and will be pro rata'd based on hours worked - this is a Full Time contracted position.

We are flexible regarding working hours / shifts - giving you the flexibility to work around commitments you may already have. Successful candidates will be required to have an Enhanced DBS check prior to commencing employment. When you first join Eden Futures, you will be paid for completing a comprehensive Induction Programme involving face-to-face training, e-learning and shadowing experienced members of your team. For those new to care, we will make sure that you are given the support to complete your Care Certificate and gain a nationally recognised Level 2 qualification in Health and Social Care or relevant to your role, partnering with our provider company Paragon Training. As a Support Worker you will receive the following benefits:

• Eligible for £500 bonus through our refer a friend scheme (unlimited referrals)
• Blue Light Discount Scheme
• Eligibility for COSTCO membership