Support Worker

Spider Web Recruitment; Ipswich; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading disability charity is looking for Support Workers to join their team in Ipswich. The role involves assisting individuals with daily routines, promoting independence through personal care and household tasks, and encouraging participation in hobbies. Ideal candidates will be empathetic, organised, and have strong communication skills. The position offers flexible working hours and comprehensive training. Competitive salary, holiday benefits, and an inclusive work environment await successful applicants eager to make a difference.

Benefits

Competitive Salary

32 days annual leave

Occupational sick pay

Pension schemes

Health cashback plan

Qualifications

• Previous experience in a support role is advantageous.
• Ability to work both independently and collaboratively.
• Attention to detail and commitment to quality.

Responsibilities

• Support customers to promote independence and develop skills.
• Assist with daily routines, personal care, and household tasks.
• Encourage participation in hobbies and social activities.

Skills

Excellent communication skills

Enthusiastic and empathetic

Organised

Proficiency in IT

Job description

Support Workers

Papworth Trust are looking for Support Workers to join their team in Ipswich, Suffolk, in full or part‑time permanent positions.

Why Papworth Trust

Papworth Trust is a leading disability charity, dedicated to empowering disabled people to live with equality, choice, and independence. Our vision is a world where disabled people are seen for who they are. As a Disability Confident Employer, we welcome applications from disabled candidates and guarantee an interview to those who meet the minimum job criteria. We provide ongoing support and adjustments for employees with disabilities or long‑term health conditions, including assistance with Access to Work funding, ensuring a positive experience throughout the application and interview process.

Fantastic company benefits include

• Competitive Salary: £12.60 per hour (plus sleep‑in pay)
• Holiday: 32 days annual leave including bank holidays
• Occupational sick pay – 6 weeks full / 6 weeks half pay after probation
• Pension: choice of two schemes with an enhanced employer contribution
• Employee extras: health cashback plan, employee assistance helpline, online wellbeing apps, mental health first aid and wellbeing discussions, and access to ongoing training and development opportunities

About the role

As a Support Worker, you will support customers to promote independence and develop skills, enabling them to live full and meaningful lives. You will assist with daily routines, personal care, household tasks, and participation in hobbies and social activities. Working hours include early, late, weekend, and sleep‑in shifts as part of a rota.

Main Duties and Responsibilities

• Support customers to access the community, participate in activities, and enjoy social events
• Assist with shopping, meal preparation, domestic tasks, and managing household paperwork and bills
• Support personal care, daily routines, and overall health and wellbeing
• Encourage participation in hobbies and activities chosen by the customer
• Uphold Papworth Trust's values and promote independence, choice, and inclusion in all interactions

About you

As a Support Worker, you will be an organised, enthusiastic, and empathetic team player with excellent communication skills and a positive, “can do” attitude. You will be flexible, resilient, and confident working in a dynamic environment, able to handle multiple tasks simultaneously. Previous experience in a support role is advantageous, but we also welcome motivated candidates looking to launch their career. Key personal attributes include commitment to quality and excellence, attention to detail, ability to work both independently and collaboratively, a friendly and approachable manner, and proficiency in IT. Comprehensive training and support will be provided to help you deliver high‑quality, person‑centred care.

Additional information

The post is subject to an Enhanced DBS with Adults Barred List check. Papworth Trust is a Disability Confident employer. We welcome applications from disabled candidates and guarantee interviews to those who meet the minimum criteria. If you require reasonable adjustments or alternative formats, please let us know as early as possible.

Please note, Candidates must be authorised to work in the UK.

If you are passionate about empowering individuals, promoting independence, and delivering inclusive, high‑quality care, we would love to hear from you. To apply for the Support Worker role, please submit your CV today to apply and join our supportive and dynamic team.

Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy.

No Recruitment agencies please.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Additional Keywords: Support Worker, Day Support Worker, Disability Support Worker, Care Assistant, Personal Assistant (PA), Community Support Worker, Healthcare Assistant, Direct Support Professional (DSP), Support Coordinator, PMLD Support Worker, Personal Care Assistant, Residential Support Worker, Learning Disabilities Support Worker, 1:1 Support Worker, Makaton

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