Support Worker

Career Choices Dewis Gyrfa Ltd; Devizes; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community support organization in Devizes seeks a dedicated individual for a permanent full-time role. The successful candidate will provide person-centred support, promoting customer wellbeing, dignity, and independence. Responsibilities include planning activities tailored to individual needs, assisting with household tasks, and providing emotional support. Applicants should possess strong communication skills, empathy, and experience in a support role. This role involves close engagement with customers to help them manage their financial commitments and daily living tasks.

Qualifications

• Experience in a support role or similar field.
• Ability to work collaboratively and supportively with customers.
• Understanding of customer care and wellbeing practices.

Responsibilities

• Promote customer wellbeing and independence.
• Plan activities tailored to customer preferences.
• Assist with financial management and household tasks.

Skills

Empathy

Communication

Time management

Problem-solving

Job description

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

No

Closing Date:

11/02/2026

About this job

Work in a person-centred way with customers and promote their wellbeing, choices, dignity and independence.

This will be achieved through the key-worker system.

Planning activities for and with customers, taking into account differing needs, wishes and preferences.

Creation of menus taking into account medical conditions, wishes, preferences, diets, etc Support customers either living in their own home, or whilst visiting the settings.

Where appropriate, support customers to understand and maintain their tenancies, or licence agreements.

Support customers moving into or out of the property; to be involved in the planning, preparation and execution of the move, or stay at short break services.

Encourage and support customers in their personal, social (including religious), and leisure and work activities.

Support customers maintain and develop relationships.

When required undertake sleeping-in duties or waking night duties on the premises.

Act as a link person between the customer and work, college or leisure establishments and advising those establishments as necessary on the requirements or needs of the customer.

Provide emotional and practical support for customers with everyday issues or when customers are faced with more difficult decisions or experiences.

Assist/support customers with all aspects of their financial and home management so that financial commitments (paying bills, shopping, benefit claims, etc) are met.

Assist customers with household tasks.

Where required, assist customers in administering their own medicine, or administer medication to customers if this is required.

Seek advice and guidance from Senior support workers and the Team Leader.

Only in exceptional circumstances will the postholder will be responsible for running shifts and should normally have access to more senior staff members whilst on shift.

Focus on the individual, their strengths, choices, assets and goals through person centred planning

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