Support Worker

British Red Cross; City of Westminster; Hybrid; GBP 23,000; Full time

Job summary

A leading humanitarian organization in the UK is seeking a Support Worker to provide essential assistance and emotional support to individuals after their hospital stay. In this role, you will help clients live independently through practical support like welfare calls and home visits. The ideal candidate should possess great people skills, a calm demeanor, and the ability to work both independently and as part of a team. This position offers flexible working arrangements and a supportive work environment.

Benefits

Flexible working

36 days annual leave

Up to 6% contributory pension

Career & learning opportunities

Blue Light Discount Card

Wellbeing Support

Cycle2Work scheme

Qualifications

• A kind, calm, and confident approach with great people skills.
• The ability to work independently and as part of a team.
• A full UK driving licence and willingness to drive service vehicles.
• Basic IT skills and a commitment to following procedures.

Responsibilities

• Providing practical and emotional support, including welfare calls and home visits.
• Supporting adults after a hospital stay to help them recover safely at home.
• Responding to referrals from health professionals.
• Assessing needs and following a personalised support plan.

Skills

Great people skills

Independence

Calm approach

Basic IT skills

Job description

Support Worker - Assisted Discharge

Location: St Mary's Hospital covering London

Salary: £22,932 per annum, pro-rata, plus ILW of £3,344 if living and working in London

Hours: 35 per week, per hour

Contract: Fixed term contract 30th September 2026

Do you want to make a real difference to people’s lives the moment they leave hospital? Are you looking for a rewarding role that could kick start your career in the health and social sector? We’re looking for someone kind, reliable, and full of positive energy to join our Health and Care team as a Support Worker. If you’re the type of person who enjoys helping others feel safe and supported, you could make a real difference in someone’s life. No formal care experience? That’s okay. If you’re patient, thoughtful, and can make someone feel at ease, you’re exactly who we’re looking for.

As a Support Worker, you’ll be a lifeline for people who may be feeling vulnerable after a hospital stay. Whether it’s helping with shopping, checking in with a phone call, or simply being a friendly face, your support will help people live more independently. It’s more than just a job - it’s a chance to give back, grow your skills, and be part of a team that truly cares.

What will a day in the life of a Support Worker involve?

• Providing practical and emotional support, including welfare calls, shopping, and home visits.
• Supporting adults after a hospital stay to help them recover safely at home.
• Responding to referrals from clinicians and community health professionals.
• Assessing needs and following a personalised support plan for each service user.

To be a successful Support Worker, what will you need?

• A kind, calm and confident approach with great people skills.
• The ability to work independently and as part of a team.
• A full UK driving licence and willingness to drive service vehicles.
• Basic IT skills and a commitment to following procedures.

Interested? The closing date for applications is 23:59 on 25th December 2025.

In return for your commitment and expertise, you’ll get:

• Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Learning & Development: A range of career & learning opportunities.
• Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
• Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2Work: Lease a bicycle through the scheme.

We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme. At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.

Together, we are the world's emergency responders.