Support Worker

British Red Cross; Bristol Royal Infirmary; Hybrid; GBP 23,000; Full time

Job summary

A leading charity organization in the UK seeks a Support Worker for Assisted Discharge at Bristol Royal Infirmary. The role involves providing emotional and practical support to individuals post-hospitalization, helping them live independently. Candidates need great people skills, a calm demeanor, and a driving license. This permanent role offers flexible working options, a comprehensive benefits package, and a commitment to diversity.

Benefits

Flexible working options

36 days annual leave

Up to 6% contributory pension

Learning & Development opportunities

Employee benefits platform

Wellbeing Support

Cycle2Work scheme

Qualifications

• A full UK driving licence and willingness to drive service vehicles.
• No formal care experience is required; patience and thoughtfulness are essential.

Responsibilities

• Providing practical and emotional support including welfare calls and shopping.
• Supporting adults to recover safely at home after a hospital stay.
• Responding to referrals from clinicians and health professionals.
• Assessing needs and following personalized support plans.

Skills

Great people skills

Ability to work independently

Calm and confident approach

Basic IT skills

Job description

Support Worker - Assisted Discharge

Location: Bristol Royal Infirmary and community work (Monday - 10am - 6pm (Community based), Tuesday - Friday - 12pm - 8pm (Hospital based - Bristol Royal Infirmary))

Salary: £22,932 per annum (pro-rata for job share hours)

Hours: 35 per week (open to job share 14 & 21 hours)

Contract: Permanent

Driving: Full UK manual Driving Licence and access to a vehicle

Do you want to make a real difference to people’s lives the moment they leave hospital? Are you looking for a rewarding role that could kick start your career in the health and social sector? We’re looking for someone kind, reliable, and full of positive energy to join our Health and Care team as a Support Worker. If you’re the type of person who enjoys helping others feel safe and supported, you could make a real difference in someone’s life. No formal care experience? That’s okay. If you’re patient, thoughtful, and can make someone feel at ease, you’re exactly who we’re looking for.

As a Support Worker, you’ll be a lifeline for people who may be feeling vulnerable after a hospital stay. Whether it’s helping with shopping, checking in with a phone call, or simply being a friendly face, your support will help people live more independently. It’s more than just a job – it’s a chance to give back, grow your skills, and be part of a team that truly cares.

What will a day in the life of a Support Worker involve?

• Providing practical and emotional support, including welfare calls, shopping, and home visits.
• Right to Work in the UK. Unfortunately we cannot offer sponsorship for this role.
• Supporting adults after a hospital stay to help them recover safely at home.
• Responding to referrals from clinicians and community health professionals.
• Assessing needs and following a personalized support plan for each service user.

To be a successful Support Worker, what will you need?

• A kind, calm and confident approach with great people skills.
• The ability to work independently and as part of a team.
• A full UK driving licence and willingness to drive service vehicles.
• Basic IT skills and a commitment to following procedures.

Interested? The closing date for applications is 23.59 on Thursday 18th December 2025.

In return for your commitment and expertise, you’ll get:

• Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Learning & Development: A range of career & learning opportunities.
• Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
• Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2Work: Lease a bicycle through the scheme.

We are proud to be part of the Disability Confident scheme for UK‑based roles. During your application, you'll have the option to apply under the scheme. At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.

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