Support Worker

Caretech; Bala; On-site; GBP 20,000 - 26,000; Full time

Job summary

A leading UK care provider is seeking Residential Support Workers in Bala to provide emotional and practical support to children with complex needs. This role offers full training, a competitive salary, and a 2 days on / 4 days off shift pattern, promoting a great work-life balance. Join a supportive team dedicated to making a difference in the lives of young people.

Benefits

£500 Welcome Bonus

£1,000 Refer a Friend scheme

Fully funded QCF Level 3 Diploma in Residential Childcare

Ongoing training and professional development

Free meals during shifts

Pension scheme

Access to over 100 free online CPD courses

Qualifications

• Full UK manual driving licence is essential.
• Willingness to work evenings, weekends, and overnight sleep-ins.
• Availability for a 2 days on / 4 days off rolling rota.

Responsibilities

• Provide emotional and practical support to children with complex needs.
• Encourage young people to grow and develop independence.
• Create positive, meaningful experiences for the young people.

Skills

Empathy and patience

Strong communication

Teamwork

Proactive attitude

Education

Full UK manual driving licence

No prior experience necessary

Willingness to work unsociable hours

Job description

Overview

Residential Support Worker – Bala (Full UK Manual Driving Licence Required)

Outstanding Work-Life Balance | 2 Days On / 4 Days Off | Full-Time & Part-Time Roles Available | £500 Welcome Bonus | £1,000 Refer a Friend

Are you looking for a rewarding career in residential childcare? Do you want to make a real difference in the lives of young people while enjoying an excellent work-life balance?

At Branas Isaf Children’s Services, part of the CareTech Group, we believe in creating Extraordinary Days Every Day for the children and young people we support. We are now recruiting Residential Support Workers in Bala. Whether you’re experienced or completely new to care, if you have the right values, we’d love to hear from you.

Why Join Us

• Rural location – Bala
• 2 on / 4 off shift pattern – enjoy an excellent work-life balance
• Part of a supportive, award-winning UK care provider
• Make a genuine impact in the lives of vulnerable children and young people
• No previous care experience necessary – full training provided

About the Role – Residential Support Worker

• As a Residential Support Worker, you will:
  • Provide emotional and practical support to children and young people with complex needs (including emotional and behavioural difficulties)
  • Be part of a therapeutic care team alongside education and clinical professionals
  • Encourage young people to grow, develop independence, and thrive in a safe and structured environment
  • Help create Extraordinary Days Every Day through positive, meaningful experiences

Requirements

• Full UK manual driving licence (essential)
• Willingness to work unsociable hours (evenings, weekends, and overnight sleep-ins)
• Ability to commit to a 2 days on (with sleep-ins) / 4 days off rolling rota
• No prior experience required – full training and mentoring provided

What We’re Looking For

We welcome applications from people of all backgrounds. Whether you’ve worked in care, education support work, residential childcare or youth services, customer service facing roles or another people focused role, we value transferable skills such as:

• Empathy and patience
• Strong communication and teamwork
• A proactive, positive attitude

Our Values

• Compassionate and caring approach
• Empowering young people to reach their potential
• Person-centred care tailored to individual needs
• Innovative methods in therapeutic practice

Pay, Benefits & Rewards

• Competitive salary, with enhanced rates for qualified staff
• £500 Welcome Bonus
• £1,000 Refer a Friend scheme
• Fully funded QCF Level 3 Diploma in Residential Childcare
• Ongoing training and professional development
• Paid induction and specialist therapeutic training
• Free meals provided during shifts (residential homes)
• Paid enhanced DBS check
• Free on-site parking
• Company vehicle available during shifts
• Access to over 100 free online CPD courses
• Pension scheme
• Annual employee awards and recognition events
• Access to CareTech Foundation grants for family and friends

About Branas Isaf and CareTech

Part of the CareTech Group, one of the UK’s leading social care providers, Branas Isaf has delivered therapeutic residential childcare, education, and support for over 25 years. We specialise in supporting children with emotional and behavioural challenges, offering a nurturing environment that promotes healing and growth.

Ready to Apply?

If you’re enthusiastic, compassionate, and ready to start a meaningful career in residential childcare and therapeutic support, apply today and join a team that delivers Extraordinary Days Every Day for the young people we care for.

We are committed to safeguarding and promoting the welfare of the people we support. All successful candidates will be subject to an Enhanced DBS/PVG check and Regulated Activity, which will include a check against the barred children’s list.