Support Services Manager

Elysium Healthcare; St. Neots; On-site; GBP 35,000; Full time

Job summary

A healthcare organization in St. Neots seeks a Support Services Manager to ensure the maintenance services and facilities are safe and fit for purpose. This role involves overseeing planned preventative maintenance, coordinating contractors, and maintaining high health and safety standards. The ideal candidate will have experience in a similar role, strong communication skills, and general building trade knowledge. Join our team and contribute to providing vital care and support to individuals with neurological and mental health challenges.

Benefits

Annual base salary of £34,112

33 days annual leave including bank holidays

Career development and training

Access to Rewards & Benefits platform

Wellbeing support

Life Assurance

Free/subsidised meals

24/7 GP service

Qualifications

• Experience within a similar role.
• Knowledge of COSHH, SSOW, risk assessments, Health & Safety at Work.
• Full driving licence.

Responsibilities

• Conduct PPM checks daily, weekly, monthly.
• Coordinate contractors while on site.
• Maintain effective working relationships and manage team performance.

Skills

General building trade experience

Ability to paint and decorate

Knowledge/Experience in use of hand tools

Knowledge/Experience of electrical maintenance

Good communication skills

Job description

If you enjoy creating a well-presented and safe environment, then join the team at St Neots Neurological Centre as a Support Services Manager and become a valued member of the service. As a Support Services Manager, you will work 37.5 hours per week, where you will be responsible for ensuring the services facilities are fit for purpose, regularly conduct audits to identify and repair any faults. Plan and respond to Planned Preventative Maintenance and emergency calls. As the Support Services Manager you will be an active member of the Senior Management Team, reporting directly to the Registered Manager, and work alongside an established team. You will be responsible for all maintenance-related tasks, liaising with contractors to support the upkeep of the service and have a proven background with maintenance in similar industries/healthcare settings.

Responsibilities

• Supporting the completion of PPM checks on a daily, weekly, monthly basis and audits when required.
• Coordinating and supporting contractors whilst on site and completing all paperwork and tool checks.
• Reviewing daily work sheets and prioritising tasks accordingly and complete as directed.
• Providing out of hours assistance if required.
• Providing support to catering and housekeeping departments on site.
• Ensuring the services facilities, grounds and gardens are maintained.
• Developing the teams through professional records and appraisals as appropriate.
• Maintaining effective working relationships and responding effectively to poor performance in team members.
• Ensuring new starters are entered onto the Key Watchman system and keys allocated as necessary.
• Supervising the routine water and electrical mains system testing, and where necessary implementing corrective action.
• Supervising Portable Appliance Testing (PAT) so that all portable equipment has a current test status.
• Taking personal responsibility for ensuring that the work practices and the environment meet the requirements of Health and Safety at Work legislation and reporting all deficits to management.
• Providing feedback to SMT, CG and H&S meetings.
• Maintaining the highest standards of integrity when communicating with staff, patients, family, carers, and other professionals.
• Maintaining concise records and providing reports, as necessary.

Qualifications

• Experience within a similar role.
• General building trade experience.
• Ability to paint and decorate.
• Knowledge/Experience in the use of hand tools.
• Knowledge/Experience of electrical, mechanical, and building maintenance.
• Knowledge/Experience of using computer‑based programmes.
• Knowledge of COSSH, SSOW, risk assessments, Health & Safety at Work.
• Full driving licence.
• Good communication skills with the ability to communicate with ward and department staff and visitors.

Location

Howitts Lane, Eynesbury, St Neots, Cambridgeshire, PE19 2JA

Join the team at St Neots Neurological Service providing care, therapeutic and rehabilitation pathways for those affected by a neurological or mental health condition for which challenging behaviour may be the leading impairment. St Neots Neurological Service is located in the centre of town and provides assessment, treatment, rehabilitation and complex care for both males and females suffering from a broad range of neurological conditions, which is provided by a highly experienced team based on site.

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

Benefits

• Annual base salary of £34,112
• The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
• Career development and training to help you achieve your professional goals.
• Access to our Rewards & Benefits platform Ely‑Vate; Your one‑stop destination for everyday savings, exclusive benefits, and wellbeing hub!
• Wellbeing support and activities to help you maintain a healthy work‑life balance.
• Access to Blue Light Card, which provides a range of exclusive offers and discounts.
• Life Assurance, for added peace of mind.
• Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
• 24/7 GP service and second medical opinion, to ensure you are the best you can be.
• Enhanced Maternity Package, so you can truly enjoy this special time.
• Pension contribution, to help secure your future.
• Free/subsidised meals and onsite/local free parking.

About Your Next Employer

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.