Support Services Manager

CSC Recruitment Ltd; Orpington; On-site; GBP 50,000 - 60,000; Full time

Job summary

A dynamic construction company in Orpington seeks a Support Services Manager to oversee non-core business operations, including office management, IT oversight, and ISO quality management. The ideal candidate has a strong IT background, experience with ISO standards, and fleet management skills. This role offers a competitive salary and an opportunity to make a significant impact within the organization.

Benefits

Competitive salary and benefits package

Autonomy and impact in the role

Opportunity to work with an experienced team

Qualifications

• Strong background in IT systems and technology management.
• Experience managing office functions and administrative teams.
• Knowledge of ISO quality standards and process implementation.
• Understanding of cyber security protocols and best practices.
• Previous experience in fleet and/or warehouse management.
• Excellent organisational, listening, and coordination skills.

Responsibilities

• Lead and coordinate internal support functions to align with business goals.
• Act as the main point of contact for IT vendors and internal tech support.
• Ensure compliance with ISO standards and drive continual improvement.
• Support the company's cyber security strategy, including risk assessments and staff training.
• Develop and maintain effective fleet and warehouse management systems.
• Create a positive, solution-focused environment for internal teams.

Skills

IT systems management

Office function management

ISO standards knowledge

Cyber security understanding

Fleet management experience

Organisational skills

Job description

Overview

Job Title: Support Services Manager
Location: Orpington
Salary: £50,000 - £60,000 per annum
Sector: Construction
Contract Type: Permanent

About Us: We are a dynamic, multi-sector construction company delivering high-quality projects across commercial, industrial, and residential sectors. Our success is built on innovation, collaboration, and an unwavering commitment to excellence. We're now looking for a Support Services Manager to join our leadership team and ensure our internal operations run smoothly and efficiently.

The Role

This is a pivotal role responsible for overseeing all non-core business operations within the company. Reporting directly to senior leadership, the Support Services Manager will manage key areas including:

• Office Management - ensuring day-to-day administrative operations are efficient and effective.
• Technology Oversight - managing IT systems, software, and infrastructure across the business.
• ISO Quality Management - maintaining and improving the company\'s ISO procedures and processes.
• Cyber Security - implementing and monitoring best practices to safeguard company data and systems.
• Fleet Management - overseeing a medium-sized fleet of company vehicles, including procurement, maintenance, and compliance.
• Warehouse Operations - managing a small warehouse facility, including stock control and logistical support.

Key Responsibilities

• Lead and coordinate internal support functions to align with business goals.
• Act as the main point of contact for IT vendors and internal tech support.
• Ensure compliance with ISO standards and drive continual improvement.
• Support the company\'s cyber security strategy, including risk assessments and staff training.
• Develop and maintain effective fleet and warehouse management systems.
• Create a positive, solution-focused environment for internal teams.

About You

We\'re looking for someone with a positive mindset who thrives in a fast-paced, multi-disciplinary environment. You should be naturally supportive, proactive, and a great communicator who can balance strategic oversight with hands-on management.

Essential Skills & Experience

• Strong background in IT systems and technology management.
• Experience managing office functions and administrative teams.
• Knowledge of ISO quality standards and process implementation.
• Understanding of cyber security protocols and best practices.
• Previous experience in fleet and/or warehouse management.
• Excellent organisational, listening, and coordination skills.

Why Join Us?

• Be part of a growing, forward-thinking company.
• Work alongside a passionate and experienced team.
• Enjoy a varied role with real autonomy and impact.
• Competitive salary and benefits package