Support Services Assistant (Domestic)

NHS; Newtown; On-site; GBP 25,000; Part time

Job summary

A healthcare provider in Wales seeks a caring and enthusiastic individual for a part-time Support Services Assistant role. You will work 16 hours a week at Newtown Hospital, assisting with the delivery of hotel services and maintaining compliance with standards. Ideal candidates will be self-motivated with the ability to work both independently and in a team. Previous cleaning experience is advantageous, but training will be provided. The ability to speak Welsh is desirable. Full details are available on the employer's website.

Qualifications

• Experience in the cleaning industry to understand safe working practices.
• Ability to adapt work to meet changing priorities.
• Commitment to delivering high-quality service.

Responsibilities

• Support the delivery of hotel services and domestic activities.
• Maintain compliance with legislation and local policies.
• Flexibility to work in various positions as needed.

Skills

Cleaning experience

Ability to work independently or as part of a team

Ability to follow instructions

Ability to speak Welsh

Education

Literacy and numeracy level 1

Job description

Job Summary

Sponsorship: Currently we are unable to provide certificates of sponsorship for this role as it does not meet the Home Office's criteria. Anyone requiring a certificate of sponsorship is therefore unable to be shortlisted and interviewed.

We require a caring and enthusiastic individual to work part time as a Support Services Assistant within the Domestic team.

This is a 16 hour post working Monday to Sunday.

This post will be based at Newtown Hospital.

You will need to be self‑motivated, have a flexible approach to work, be able to work as part of a team and have the ability to work on your own initiative.

There will be the expectation, when required, to clean in other departments.

Previous experience is an advantage, but not essential, as full training will be given.

Main Duties

You will support the local delivery of hotel services domestic and associated facilities activities, ensuring that they are delivered at the levels agreed and that they meet with full compliance with all appropriate legislation and local policies and procedures. You will need to be self‑motivated, have a flexible approach to work, be able to work as part of a team and have the ability to work on your own initiative. Previous experience is an advantage, but not essential, as full training will be given.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About Us

Being the smallest Health Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community‑based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.

As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We’re also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy "life‑work" balance is essential, and something we recognise by prioritising your well‑being.

To start your journey with us, and to learn more about what we can offer you please visit https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about our beautiful county has to offer.

Details

Date posted: 19 December 2025

Pay scheme: Agenda for change

Band: Band 2

Salary: £24,833 a year per annum pro rata

Contract: Permanent

Working pattern: Part‑time

Reference number: 070‑EA033‑1225

Job location: Newtown Hospital, Llanfair Road, Newtown, SY16 2DW

Job Responsibilities

Full job description and person specification attached within supporting documents or please click Apply now to view in Trac.

Person Specification

• Experience Essential: To have gained sufficient experience in the cleaning industry to be able to demonstrate an understanding of safe working practices and techniques that would meet the requirements within this role.
• Aptitude and Ability Essential: To be able to perform independently or as part of a team whilst demonstrating the values and behaviours expected of the organisation.
• Aptitude and Ability Essential: To be able to follow instructions and organise own work to meet the team objectives, adapting work to meet any changing priorities which may need to meet tight timeframes.
• Desirable: Ability to speak Welsh.
• Values Essential: Able to demonstrate the essential values and commitment required to delivering a high quality service for patients and staff.
• Other Essential: Ability to travel within geographical area; Able to work hours flexibly.
• Qualifications and/or Knowledge Desirable: Literacy and numeracy level 1.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

Powys Teaching Health Board

Newtown Hospital, Llanfair Road, Newtown, SY16 2DW

Employer's website

https://pthb.nhs.wales/working-for-us/