Support Coordinator - Social Care

Home Group Limited; Bath; On-site; GBP 26,000; Part time

Job summary

A leading support organization in Bath is looking for a part-time Support Coordinator. The role involves managing a caseload of vulnerable customers, assisting with tenancy sustainment and developing life skills. The ideal candidate will have experience in creating support plans and be passionate about helping others achieve their goals. This position offers competitive pay and excellent benefits, including leave and pension contributions.

Benefits

34 days leave, pro-rated including bank holidays

Paid time off for volunteering

Matching Pension contributions

Qualifications

• Experience of creating person-centred support plans.
• Experience of coordinating and assessing customer referrals.
• Ability to remain calm under pressure.

Responsibilities

• Managing a small caseload of customers.
• Helping customers with tenancy sustainment and homelessness prevention.
• Signposting to other relevant services.

Skills

Passion for supporting customers

Experience in creating support plans

Ability to work using initiative

Job description

Overview

Support Coordinator, Bath. Permanent, Part time (30 hours per week). Pay £13.21 per hour (£25,838 per annum).

Home a place where you belong. We have a fabulous opportunity for you to join our awesome team. We support our brilliant customers to maintain a supported tenancy with the aim that they will be empowered to move on to a lower supported service or into their own independent accommodation. Our aim is to deliver long-term positive solutions for the people we work with and measure our success not by the number of people we support, but through the outcomes our customers achieve.

What’s in it for you

• 34 days leave, pro-rated (including bank holidays and a “me day”)
• Paid time off for volunteering
• Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
• Career path with development and an excellent training package
• Excellent benefits and rewards including supermarket discounts and travel expenses
• Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing.

Typical day as a Support Coordinator

• Managing a small caseload of customers, developing support plans and enhanced risk assessments.
• You’ll be working with vulnerable customers who live in supported housing, who may have issues with their mental health, alcohol use, substance use or previous offending.
• Helping customers with tenancy sustainment and homelessness prevention, developing life skills and promoting independence.
• Signposting to other relevant services

You’ll go home every day knowing that you have helped change our customers lives for the better, here, working for one of the Top Ten Great Places to Work in the UK!

About our team

You’ll be working alongside our fabulous team who are all super passionate about supporting customers to reach their goals and celebrating their achievements. To us we’re not just a team we’re a ‘work family’.

If you have a solid work ethic, common sense and a strong sense of teamwork that person may well be you! If you have a good sense of humour and a love of cake that’s a bonus too!

You bring

• Passion to support our customers to live their best life, working collaboratively with an eye for detail.
• Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.
• Experience of coordinating and assessing customer referrals.
• Ability to work using your initiative, remaining calm under pressure and have a resilient approach.

We cannot sponsor you for this role

Job details

• Monday – Friday, including flexibility to support customers studying or in work

• Use of technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,

• You’ll need an Enhanced DBS check done and we pay for that.

Find out more

Click APPLY NOW to see our Support Coordinator job description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.

Finally, do let us know if there’s anything we can do, to help you shine in our process at [e-mail]

South West Supported