Support Assistant

Sanctuary Supported Living; Shrewsbury; On-site; GBP 20,000 - 25,000; Full time

Job summary

A non-profit support organization in Shrewsbury seeks a Support Assistant to deliver hands-on support services, helping customers develop vital daily living skills. The ideal candidate will have a caring nature and excellent communication skills while promoting social inclusion and confidence. This position offers a comprehensive benefits package, including generous paid holiday, pension contributions, and opportunities for development. Commitment to diversity and inclusion is paramount in the hiring process.

Benefits

At least 25 days paid holiday

Pension scheme with employer contributions

Health and well-being plans

Flexible working opportunities

Life assurance

Qualifications

• Caring and approachable nature with a 'can-do' attitude.
• Excellent communication skills to build relationships.
• Experience working as part of a team.

Responsibilities

• Provide high-quality, hands-on support to customers.
• Encourage customers to develop daily living skills.
• Maintain a safe environment and support in accordance with regulations.

Skills

Excellent communication skills

Ability to keep accurate records

Caring and approachable nature

Teamwork experience

Positive and accepting approach

Education

Level 2 NVQ Health and Social Care

Job description

The role of Support Assistant will include:

• Providing a high quality, hands‑on support service
• Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being a part of their community
• Encouraging social inclusion and helping customers to build their confidence, resilience, and self‑esteem
• Working with statutory and non‑statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required
• Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures, and practices

Skills and experiences

• A caring, approachable nature and a confident ‘can‑do’ attitude
• Ability to keep accurate records and clearly communicate relevant information to team members
• Excellent communication skills to build positive relationships with customers, families, and internal and external agencies
• Experience of working as a member of a team
• A positive and accepting approach to customers whatever their needs
• Level 2 NVQ Health and Social Care, or willing to work towards

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

• At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays) pro rata
• A pension scheme with employer contributions
• A variety of online discounts and rewards from major retailers
• Health and well‑being plans
• Life assurance
• Family friendly arrangements, including opportunities for flexible working
• Tax efficient savings through our Cycle to Work scheme
• A wide range of learning and development opportunities

Job Reference: 227109

Please note: If you have lived or worked overseas, you may be required to provide an overseas police check. Any costs incurred for this will be reimbursed once employment has commenced.

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don't forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Inclusion is one of our core values

Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.