Support Assistant

Sanctuary Supported Living; Sheffield; On-site; GBP 20,000 - 24,000; Full time

Job summary

A support services organization in Sheffield is seeking a Support Assistant to provide essential support to customers with mental health needs. The role involves encouraging daily living skills, enhancing social inclusion, and maintaining a safe environment. We are looking for individuals who possess a caring nature, excellent communication skills, and a willingness to work towards a Level 2 NVQ in Health and Social Care. Join us to make a real difference and enjoy a comprehensive benefits package.

Benefits

25 days paid holiday, increasing to 30 days after 5 years

Pension scheme with employer contributions

Online discounts from major retailers

Health and well-being plans

Life assurance

Flexible working arrangements

Cycle to Work scheme

Learning and development opportunities

Qualifications

• A caring, approachable nature with a confident ‘can-do’ attitude.
• Ability to keep accurate records and communicate relevant information clearly.
• Excellent communication skills to build positive relationships with various stakeholders.

Responsibilities

• Provide support to customers with mental health needs to maximize their potential.
• Encourage skill development in daily living activities.
• Maintain a safe environment and adhere to relevant regulations.

Skills

Caring and approachable nature

Ability to keep accurate records

Excellent communication skills

Experience working in a team

Positive and accepting approach

Level 2 NVQ Health and Social Care

Education

Level 2 NVQ Health and Social Care

Job description

The role of Support Assistant will include :

Providing support to encourage our customers with mental health needs to maximise their own potential

Providing a high quality, hands‑on support service

Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being part of their community

Encouraging social inclusion and helping customers to build their confidence, resilience, and self‑esteem

Working with statutory and non‑statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required

Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures, and practices

Skills and experiences

• A caring, approachable nature and a confident ‘can‑do’ attitude
• Ability to keep accurate records and clearly communicate relevant information to team members
• Excellent communication skills to build positive relationships with customers, families, and internal and external agencies
• Experience of working as a member of a team
• A positive and accepting approach to customers, whatever their needs
• Level 2 NVQ Health and Social Care, or willing to work towards

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you :

• At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays)
• A pension scheme with employer contributions
• A variety of online discounts and rewards from major retailers
• Health and well‑being plans
• Life assurance
• Family friendly arrangements, including opportunities for flexible working
• Tax efficient savings through our Cycle to Work scheme
• A wide range of learning and development opportunities

Job Reference : 226931

Please note: If you have lived or worked overseas, you may be required to provide an overseas police check. Any costs incurred for this will be reimbursed once employment has commenced.

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don't forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.