Support Assistant

Estuary Housing Association; Benfleet; On-site; GBP 20,000 - 22,000; Full time

Job summary

A community support organization in Benfleet is looking for a full-time Support Assistant to provide person-centred care for residents with disabilities. This role involves maintaining records, developing relationships, and working flexibly to meet the needs of the service users. Female candidates are preferred due to the nature of the role. Exceptional training is provided for successful applicants, and a comprehensive benefits package is offered, including a pension scheme and generous holiday allowances.

Benefits

Excellent pension scheme

Healthcare cash plan

Generous holiday allowances

Ongoing training and development

Qualifications

• Basic understanding of the needs and rights of people with disabilities.
• Ability to communicate effectively with colleagues and service users.
• Understanding of Learning Disabilities is desirable.

Responsibilities

• Provide person-centred support to residents.
• Maintain records of support and contribute to support planning.
• Develop and maintain effective professional relationships with service users.

Skills

Effective communication

Teamwork

Understanding of disabilities

Job description

Full Time, Permanent

Are you looking for meaningful and rewarding work with a company that offers a great benefits package? We are currently seeking 1 full time Support Assistant to join our team in Thundersley.

Due to the nature of the role and customer group, please note we are only able to accept applications from female candidates. This is a genuine and lawful occupational requirement and is therefore exempted from the usual requirements of the Equality Act 2010. Ideally the team are seeking a driver, but this is not essential.

There will be variety in your day‑to‑day role alongside excellent training. This home supports 3 service users and offers private off‑road parking with good local transport links available too. You will support the residents by offering person‑centred support and a choice of daily activities to provide a fulfilled and meaningful quality of life.

Our services do require 24‑hour support and staff are expected to work some bank holidays and weekends in line with the services needs but flexibility can be discussed at interview stage. In return for your commitment, we offer an excellent benefits package, including a cash health plan which supports your everyday wellbeing by making any treatments more affordable alongside 31 days holiday (inclusive of bank holiday allowance) an additional day for Birthday leave alongside our competitive pension scheme.

Your responsibilities will include:

• To provide person‑centred support to people with all aspects of their daily living including but not limited to personal care and involvement in the community.
• To maintain records of support provided and to actively contribute to support planning and periodic reviews.
• To positively contribute to our values of Respect, One Estuary, Accountable & Responsible.
• To be able to actively participate and contribute to providing a 24‑hour service that is Caring, Safe and Responsive to the needs of the people we support in an effective and well‑led manner.
• To develop and maintain effective professional relationships with service users and other key stakeholders such as family, friends and advocates.
• To take responsibility for shift leading as per the rota in operation.
• To actively participate in regular team meetings, supervisions and other meetings.

You are required to have the following:

• Basic understanding and promoting of the needs, rights equality and diversity of the people we support of people with disabilities.
• Basic knowledge of the regulators and legislation that govern our services and an understanding of where to find this information.
• The ability to communicate effectively orally, in writing, electronically with colleagues and the people we support.
• The ability to work effectively both alone and as part of a team.
• An understanding of Learning Disabilities is desirable.

Full training will be provided, someone new to the sector can fulfil this role following a successful interview, we will then support the successful applicant to complete the Care Certificate within their probation.

Please apply as soon as possible as you may be contacted sooner for an interview so if you have the attitude and skills needed to excel in this role, apply today!

The successful applicants will be required to provide proof of eligibility to work in the UK and we are unable to accept applications from candidates who require visa/work permit sponsorship. We appreciate your understanding and welcome applications from all candidates who are eligible to work in the UK without sponsorship.

This position is also subject to a satisfactory enhanced DBS check.

Rewards & Benefits

We offer a range of benefits including an excellent pension scheme, healthcare cash plan, Cyclescheme and season ticket loans. Further to this you can expect generous holiday and paid leave allowances, tailored induction programme and fantastic ongoing training and development opportunities.

Values‑Based Recruitment

Estuary has a value‑based recruitment policy which means our selection process is aligned with our core values of Respect, One Estuary, Accountable and Responsible.

Safeguarding & Recruitment

Estuary is committed to safeguarding and practices safer recruitment standards and expects all staff to share the commitment to safeguarding children and people with care and support needs.

Estuary is Inclusive

At Estuary, we’re committed to embedding equality and diversity at the heart of our work. We aim to be an inclusive organisation, where individual differences are respected, where staff, people who use services, as well as their families and carers, are treated with dignity and on the basis of their merits, abilities and needs, and where everyone has a fair opportunity to fulfil their potential without suffering discrimination or disadvantage.

We always strive to recruit the person most suited to the job, and we welcome applications from people of all backgrounds.

Anonymous Shortlisting

To further support our aim to be an inclusive employer, we use specific software to remove all person‑identifiable information from CVs, including name and dates of employment/education, also date of birth, age and gender where a candidate has included these details in their CV. Your personal details will only be made available to hiring managers if you are selected for interview.

Estuary is Disability Confident

We’re also a certified Disability Confident Employer, which means we are committed to employing people with disabilities, and that we will:

• Actively seek to attract and recruit people with disabilities
• Provide a fully inclusive and accessible recruitment process
• Offer a guaranteed interview to applicants with disabilities who meet the minimum criteria for the vacancy
• Be flexible with our assessment process to ensure applicants with disabilities have the best opportunity to demonstrate their ability to do the job
• Make reasonable adjustments to support people with disabilities as needed.

Accessibility

If you are unable to use the online process to apply, please call us on 0300 3045000 to request an application pack in an alternative format.