Supervisor - London

Home Grown; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic club environment is seeking a Supervisor in London to lead the Food & Beverage team. This role focuses on ensuring exceptional service standards while maintaining a welcoming atmosphere. The ideal candidate will manage guest inquiries, uphold cleanliness, and maximize revenue through informed recommendations. The position offers career advancement, competitive salary, and various perks including private health insurance and discounts. Join us in redefining the networking experience!

Benefits

Competitive salary

Private health insurance

Gym and retail discounts

Complimentary meals

Qualifications

• Ability to handle guest inquiries and special requests effectively.
• Complete knowledge of facilities, room rates, promotions, and hours of operation.
• Effective management of daily accounting and cash handling.

Responsibilities

• Ensure the atmosphere of the Club compliments the time of day/night.
• Record all sales transactions accurately.
• Encourage and respond to guest feedback.

Skills

Customer service

Sales approach

Teamwork

Attention to detail

Job description

Supervisor - London

Description

Home Grown is not your typical Club - it's where business meets unusual : entrepreneurs, investors and innovators converge to redefine what it means to network and connect.

We are seeking a dynamic Supervisor to join our Food & Beverage team.

Why Home Grown?

Unique environment : Home Grown is the first of its kind.

Join our family : Become part of the lifeblood of our Club - we are not just a venue; we are a lifestyle.

Career growth : Elevate your career within a renowned establishment, with opportunities for advancement and skill development.

Exceptional standards : Embrace our commitment to excellence in service, where attention to detail and impeccable presentation are paramount.

Innovative atmosphere : Immerse yourself in the exciting energy of Home Grown.

Your responsibilities

• Service standards : Have complete knowledge of facilities, room rates, promotions and hours of operation so that you can positively approach sales opportunities.
• Handle all guest enquiries and special requests to standard.
• Ensure the atmosphere of the Club compliments the time of day / night : lighting, music, furniture.
• Ensure you and the team positively approach sales opportunities in order to maximise revenue by making informed recommendations based on in-depth knowledge of the menus (including preparation techniques and accompaniments).
• Record all sales transactions accurately and according to procedures; at the end of the night check the till, float and complete a cash up.
• Maintain cleanliness and general upkeep.
• Report any faulty equipment, machinery and service-ware correctly.
• Ensure all areas are closed and secured at the end of each night shift.
• Encourage and respond to guest feedback accordingly.

Business development

Share ideas that may enable the achievement and surpassing of financial targets.

Budget control

Effectively manage our people systems (such as Fourth) and ensure rotas are kept up to date according to business levels.

Ensure accurate financial reporting, including bedroom revenue management, rate yielding, forecasting and sales opportunities.

Manage daily accounting, cash handling and credit procedures, ensuring the team adhere to them at all times.

What do we offer in return?

• A supportive and inclusive work environment where your contributions are valued.
• Opportunities for career advancement and ongoing training.
• Competitive salary, service charge and pension.
• Private health insurance and Employee Assistance scheme.
• Gym and retail discounts.
• Full uniform.
• Complimentary meals.
• In-House experiences at both Home House and Home Grown.

Wagestream

If you feel this is the perfect role and environment for you, please share your CV. We look forward to hearing from you!

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