Supervisor Department Store

Frasers Group; Dundee; On-site; GBP 31,000; Full time

Job summary

A leading retail company in Dundee is searching for a skilled retail manager to maximize turnover and manage team performance. The ideal candidate will have retail experience, strong leadership, and excellent analytical skills. Responsibilities include exceeding sales targets, ensuring exceptional customer service, and managing store presentation. This is a full-time position with a competitive salary and various employee benefits, including discounts and bonuses.

Benefits

Generous commission scheme

20% staff discount

Development courses with National Qualifications

40% Uniform discount

Cycle to work scheme

Long service awards

Qualifications

• Previous retail experience within the premium sector is preferred.
• Exceptional people management and strong leadership skills required.
• Excellent analytical skills with the ability to interpret financial data.

Responsibilities

• Maximise turnover to exceed required targets.
• Manage and motivate the performance of the team.
• Ensure exceptional customer service is delivered at all times.

Skills

Leadership

Communication

Analytical Skills

Brand Awareness

Customer Service

Job description

Your Role

• Maximise turnover to exceed required targets and identify opportunities to continually improve performance
• Manage and motivate the performance of the team to ensure sales targets are met and exceeded
• Be a strong presence on the shop floor to drive sales both personally and through the team
• Ensure exceptional customer service is delivered at all times
• Ensure all members of the team have the tools and knowledge to deliver the key business objectives
• Manage the presentation and merchandising of seasonal stock in line with Head Office directives
• Maintain an awareness of current and market trends understand forthcoming customer promotions and monitor local competitors
• Drive and deliver KPIs
• Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role

Qualifications: Your Profile

• Previous retail experience within the premium sector is preferred
• You will be an exceptional people manager with strong leadership and motivational skills
• Excellent communication planning and organisational skills
• Excellent analytical skills the ability to interpret financial and sales data
• A high level of brand awareness and product knowledge
• An awareness of the local area

Personal Qualities

• High level of personal energy to drive projects to completion
• Confident and assertive
• Positive and enthusiastic with a can do attitude
• Passion for fashion retail
• Professional manner
• Trend aware fashion conscious and well presented at all times

Additional Information

Remote Work: No

Employment Type: Full-time

The Rewards

• Base salary 30222 per annum
• Generous commissionscheme on store sales paid monthly
• Weekly / Monthly & Quarterly Commercial Bonuses
• 20% staff discount across all Frasers group brands
• We offer a wide range of Development Courses with National Qualifications
• 40% Uniform discount
• Cycle to work scheme
• Long service awards

Key Skills

Business Continuity Planning, Airport Security, ABAP, Field Sales, Assembling, Inventory