Supervisor - Department Store

Frasers; Dundee; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retailer in Dundee seeks a skilled Retail Manager to drive sales and enhance team performance. You will maximize turnover, ensure excellent customer service, and motivate your team to exceed sales targets. Previous retail experience in the premium sector is preferred, along with strong leadership and communication skills. This role offers a competitive base salary of £30,222 per annum, along with a commission scheme, bonuses, and employee discounts across all brands.

Benefits

20% staff discount

Generous commission scheme

Development courses with qualifications

Cycle to work scheme

40% uniform discount

Long service awards

Qualifications

• Previous retail experience within the premium sector is preferred.
• You will be an exceptional people manager, with strong leadership and motivational skills.
• Excellent communication, planning and organisational skills are essential.

Responsibilities

• Maximise turnover to exceed required targets and improve performance.
• Manage and motivate the team to ensure sales targets are met.
• Ensure exceptional customer service is delivered at all times.

Skills

Leadership skills

Communication skills

Analytical skills

Organisational skills

People management

Job description

Job Description

Your Role :

• Maximise turnover to exceed required targets and identify opportunities to continually improve performance
• Manage and motivate the performance of the team to ensure sales targets are met and exceeded
• Be a strong presence on the shop floor to drive sales both personally and through the team
• Ensure exceptional customer service is delivered at all times
• Ensure all members of the team have the tools and knowledge to deliver the key business objectives
• Manage the presentation and merchandising of seasonal stock in line with Head Office directives
• Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
• Drive and deliver KPI's
• Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role

Qualifications

Your Profile :

• Previous retail experience within the premium sector is preferred
• You will be an exceptional people manager, with strong leadership and motivational skills
• Excellent communication, planning and organisational skills
• Excellent analytical skills, the ability to interpret financial and sales data
• A high level of brand awareness and product knowledge
• An awareness of the local area

Personal qualities

• High level of personal energy to drive projects to completion
• Confident and assertive
• Positive and enthusiastic with a can do attitude
• Passion for fashion retail
• Professional manner
• Trend aware, fashion conscious and well presented at all times

Additional Information

The Rewards :

• Base salary £30,222 per annum
• Generous commissionscheme on store sales paid monthly
• Weekly / Monthly & Quarterly Commercial Bonuses
• 20% staff discount across all Frasers group brands
• We offer a wide range of Development Courses with National Qualifications
• 40% Uniform discount
• Cycle to work scheme
• Long service awards