Supervisor / Assistant Manager

Marta; City Of London; On-site; GBP 45,000 - 48,000; Full time

Job summary

A vibrant Italian restaurant in Chelsea is seeking an experienced Supervisor to lead its front of house team. The ideal candidate will excel in a fast-paced environment and have a strong passion for customer service. This full-time position offers 4 double shifts a week, a competitive salary between £45,000 – £48,000 annually, and enticing benefits including staff meals and a 50% discount on the menu.

Benefits

Delicious staff meals

50% staff discount

Competitive salary

Qualifications

• Proven experience in hospitality leadership.
• Ability to work in a fast-paced, vibrant environment.
• Advanced English language proficiency.

Responsibilities

• Oversee the front of house team.
• Support the General Manager in daily operations.
• Maintain high standards of customer care.

Skills

Hospitality leadership

Customer service

Problem-solving

Motivation

Job description

Supervisor at Marta Restaurant, Chelsea. Marta Pizza Restaurant is a new opening that has quickly built a reputation for authentic Italian-Romana cuisine, delivered with warmth and professionalism in a welcoming atmosphere. Located in Chelsea, we are a vibrant and highly-rated restaurant that brings the true taste of Rome to London. Our menu features classic pizzas and a carefully curated selection of wines, making Marta Pizza a favourite for both casual dining and special occasions.

We are looking for an enthusiastic and experienced Supervisor to play a key role in leading our front of house team. You will be someone who:

• Thrives in a fast-paced, vibrant environment.
• Has proven experience in hospitality leadership.
• Is passionate about delivering outstanding customer service and ensuring smooth daily operations.
• Can motivate and support a small team while also working hands-on during service.
• Demonstrates initiative, problem-solving skills, and a proactive approach.

What We Offer:

• 4 Double shifts a week, 3 days off most of the weeks.
• A supportive and fun team environment where your contribution is valued.
• Delicious staff meals – traditional Romana pizza every shift.
• 50% staff discount on our menu.
• A competitive salary with opportunities for growth as the restaurant expands.

Responsibilities:

• Overseeing the front of house team to ensure smooth and efficient service.
• Supporting the General Manager in daily operations, including floor management and shift organisation.
• Maintaining high standards of customer care, cleanliness, and service consistency.
• Assisting with training, mentoring, and developing staff to reach their potential.
• Handling guest feedback and resolving issues with professionalism and positivity.

Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: Thursday - Sunday, 4 double shifts 11 - 24 (1h Break mid day)
Salary: £45,000 – £48,000 yearly
Benefits: Tips, Soft drinks on shift, staff food

About Marta: Marta is a charming Roman-inspired pizzeria celebrated for its high-quality handmade pizzas and warm atmosphere. Employees benefit from a supportive environment, competitive pay, and opportunities for professional growth within the hospitality industry.