Supervisor - 16 hours - Havannah St, Glasgow

CJ Lang & Sons Ltd; Glasgow; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail company in Scotland seeks a Supervisor for their SPAR store in Glasgow. The role involves providing exceptional customer service, managing store operations, and leading a team. Ideal candidates will have strong leadership and communication skills. The position offers 16 hours of work per week and the opportunity to be part of a family-owned business serving local communities.

Qualifications

• Ability to lead a team.
• Excellent customer service skills.
• Strong communication skills.
• Effective delegation skills.
• Good attention to detail.

Responsibilities

• Provide friendly, efficient customer service to meet customer needs.
• Responsible for opening and closing the store.
• Attend call outs if the store alarm is activated during non-trading hours.
• Supervise and support team members on shift.
• Cash up and balance tills according to company procedures.
• Promote the company's image through professional behaviour.
• Merchandise the store according to standards.
• Actively sell and promote offers to customers.

Skills

Leadership

Customer Service

Communication Skills

Delegation Skills

Attention to Detail

Job description

Overview

Supervisor - 16 hours per week

SPAR Havannah St, Glasgow

C J Lang & Son Ltd is the wholesaler for SPAR Scotland, the largest symbol group in Scotland with over 300 convenience stores across the country. We are a family-owned Retail and Distribution business with our Head Office based in Dundee. We are proud to serve local communities through our Company Owned SPAR Stores throughout Scotland and have a distribution network covering countryside to coast backed by outstanding operational organisation.

We are looking for a Supervisor to join our team at SPAR Havannah St, Glasgow.

As a Supervisor you will work as part of a team to deliver exceptional customer service at all times whilst upholding the Company Values. This will involve assisting the Store Manager with the day to day running of the store.

Responsibilities

• Provide friendly, efficient customer service to meet customer needs in all areas of the store (Retail, Food to Go, PO Local)
• Responsible for opening and closing of the Store
• Attend call outs if the store alarm is activated during non-trading hours
• Supervise and support team members on shift, allocate tasks to ensure duties are completed in a timely manner
• Cash up and balance tills in line with company cash procedures
• Promote the image and brand of our company through professional behaviour and personal presentation ensuring you are smart and ready for work at all times
• Merchandise store according to store standards and company planograms
• Actively sell and promote offers to customers
• Process all sales transactions accurately and in line with Company procedures
• Adhere to all Company security measures to protect colleagues and stock
• Use the relevant systems for price checking, Shelf Edge Labelling (SEL) and stock control
• Deputise and provide cover for the Store Manager in their absence
• Follow all current Company procedures in line with current legal requirements
• Complete all relevant training requirements to fulfil the role
• Maintain a high standard of cleanliness in the store at all times

Skills & Qualities

• Ability to lead a team
• Excellent customer service
• Strong communication skills
• Effective delegation skills
• Good attention to detail