Supervisor

Talardy Hotel (92291); St Asaph; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local pub company is seeking a Supervisor for their St Asaph location. This role focuses on motivating the pub team and ensuring excellent customer service. You will manage shifts, cash handling, and stock management, while also contributing to a lively, supportive work environment. The ideal candidate has prior experience in a supervisory or team leadership position and a passion for creating memorable guest experiences.

Benefits

30% off at all pubs, restaurants, and hotels

Flexible and part time hours

Access to discounts and cashback offers

Food deal available during shifts

Apprenticeship programs

Support from Licensed Trade Charity

Qualifications

• Experience in a similar Supervisor or Team Leader role.
• Ability to motivate and lead a team effectively.
• Experience in managing shifts and pub operations.

Responsibilities

• Support the team in delivering customer service and running the pub.
• Manage all aspects of the pub in the absence of management.
• Opening, closing, and cash management.

Skills

Leadership

Customer service

Initiative

Problem-solving

Job description

We’re on the lookout for a Supervisor to join our team!

Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand‑out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!

As Supervisor you’ll:

Have a natural talent for leading and motivating others, you’ll share moments of joy with our team and guests. You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more.

• Have previous experience in a similar Supervisor or Team Leader role
• Work with wider pub management team to ensure the business runs efficiently and profitably
• Opening and closing, stocking, and cashing up
• Be a role model for customer service
• Ability to think on the spot and use your initiative
• Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away

What comes next is up to you:

If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!

What you get from us:

You’ll be joining an award-winning local pub company that puts people first, lives by people‑led values, and offers real opportunities to advance your career - with genuine benefits that include:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well‑being support

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.