Supervisor

Phase Eight; Southampton; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading fashion retailer in Southampton is looking for a Supervisor to join their team. The role requires building outstanding customer experiences and assisting in retail operations. The ideal candidate should have excellent communication skills and prior retail experience. The position comes with an 18-hour contract, offering shifts on weekdays and weekends along with various staff perks including discounts and holiday entitlements.

Benefits

Free clothing allowance

70% off staff discount

Up to 34 days holiday entitlement

Financial and Wellbeing support

Enhanced Maternity package

Virtual GP service - 24/7

Qualifications

• Engaging with excellent communication skills in a customer-facing environment.
• Focused on building relationships with customers to understand their needs.
• Ideally experienced in a retail environment.

Responsibilities

• Act as a brand ambassador to promote outstanding customer experience.
• Assist the Assistant Manager and Manager in store operations.
• Maintain a commercial approach while handling transactions.

Skills

Excellent communication skills

Customer engagement

Retail experience

Job description

Every exceptional customer moment starts with our people

At TFG London, we believe that its our team who bring our house of brands to life. All our colleagues across Hobbs, Phase Eight, Whistles, and Inside Story play a vital role in our success story and that story is only getting more exciting!

We are looking for a Supervisor to join our fashion brand Phase Eight, in Southampton.

As Supervisor you will act as a brand ambassador to promote and deliver an outstanding customer experience. You will meet our customers every day and we need you to help them find that perfect outfit, from head to toe! Your role in store is a pivotal one and you will use your experience to support our Style Advisors as they grow their own knowledge and experience as well as assisting the Assistant Manager and / or the Manager in the commercial aspects of running a successful store or concession.

What you'll do

Greet, assist, and sell with the aim of building multiple sales and championing our premium products

Maintain a commercial approach to the role and operations, handling transactions accurately, with care and attention whilst anticipating future opportunities to keep our customers engaged

Assist in all tasks to ensure the smooth of the store whilst promoting our brand and products and position us as a dependable shopping destination

Who you'll be

Engaging with excellent communication skills and flourish in a customer-facing environment.

Focused and take pride in the work you do with our customers.

Ideally experienced in a retail environment and demonstrate your ability to build that relationship with the customer to understand her needs and provide the fantastic outfit she is looking for.

What's in it for you?

• Free clothing allowance
• 70% off staff discount
• Up to 34 days holiday entitlement
• Financial and Wellbeing support
• Enhanced Maternity package
• Virtual GP service - 24 / 7

Plus much more!

This is a 18 hour contract with shifts that may cover weekdays and weekends.If you want to join us and create moments that matter, wed love to hear from you.