Supervisor

Elite Associates; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A high-end retail company in Manchester is seeking a Supervisor to drive sales and manage client relationships in a luxury retail setting. The ideal candidate will have a passion for high-end fashion and exceptional service, strong leadership skills to train team members, and a proven track record of achieving sales goals. This role offers a permanent position with a competitive package up to £50k OTE.

Qualifications

• Passion for high-end fashion and exceptional service.
• Experience in luxury retail or similar fields is preferred.
• Strong leadership skills and ability to train others.

Responsibilities

• Drive sales through exceptional client engagement.
• Train team members on standards and expectations.
• Achieve sales goals and maintain client relationships.

Skills

Client relationship building

Sales achievement

Product knowledge

Training and coaching

Job description

Job Description

Supervisor / ASM (Luxury retail)

• Manchester
• Permanent
• Great Package up to 50k OTE

Are you passionate about high‑end fashion, exceptional service, and cultivating long‑term relationships? This is your opportunity to become a key player in one of the most exclusive luxury retail environments in Manchester. You’ll be at the heart of a dynamic team, engaging with a loyal clientele and showcasing some of the most coveted pieces in the industry.

The Supervisor is responsible for driving sales by curating client relationships, exceeding goals, and leading by example. Through product knowledge, elevated operational responsibilities, and inventory management acumen the Supervisor creates an exceptional and unique experience for both the internal and external client supporting our brand.

• Lead by example and train other team members on standards and expectations to include Product Knowledge, Selling Standards, Visual Merchandising, and Policy & Procedures
• Achieve sales goals through selling, building, and maintaining client relationships and adhering to all CRM requirements
• Assist and follow up with Clients on special orders, repairs, and custom requests
• Display a thorough comprehen...