Supervisor

Il Bistrotto - London; Greater London; On-site; GBP 25,000 - 29,000; Full time

Job summary

A contemporary Italian bistro in Chelsea is seeking a Supervisor to lead evening service with warmth and confidence. Candidates should have previous supervisory experience in hospitality and a passion for great service, cocktails, and Italian cuisine. This full-time position offers a salary range of £25,000 to £29,000 yearly, with Mondays off, staff meals, and opportunities for training in a supportive environment.

Benefits

Staff meals

Training opportunities

Mondays off

Qualifications

• Required previous experience in a supervisory role within hospitality.
• Genuine and efficient with a good understanding of service.
• Organised and reliable with initiative.

Responsibilities

• Lead evening service with confidence and attention to detail.
• Deliver high-level customer service while maintaining a relaxed atmosphere.
• Support the management team with daily operations.

Skills

Previous supervisory experience

Understanding of great service

Organised and reliable

Interest in cocktails, wines, and Italian food culture

Ability to work in a close-knit team

Adaptable and proactive

Job description

Il Bistrotto is a new and contemporary Italian bistro in the heart of Chelsea — created in collaboration with Velier, one of the most influential names in the world of spirits. Our concept celebrates great food, exceptional cocktails, and a dynamic wine list, all served in a warm and stylish neighbourhood setting. We are now looking for a Supervisor to join our growing team — someone confident, versatile, and genuinely passionate about hospitality.

What You’ll Do

• Lead evening service with confidence, warmth, and attention to detail.
• Deliver a high level of customer service while maintaining the relaxed, easy flow of a modern bistro.
• Support the management team with daily operations.
• Oversee stock control, ordering, and weekly/monthly stocktakes.
• Assist in staff coordination, team motivation, and smooth shift management.
• Ensure standards are kept consistently high across floor, bar, and guest experience.
• Handle guest feedback professionally, always looking to elevate the overall experience.

Who You Are

• You have previous experience in a supervisory role within hospitality.
• You understand what makes great service — personable, genuine, and efficient.
• You are organised, reliable, and comfortable taking initiative.
• You have an interest in cocktails, wines, and Italian food culture.
• You enjoy working in a close-knit team and thrive in a lively environment.
• You’re adaptable, proactive, and not afraid to get hands-on when needed.

What We Offer

• A chance to be part of a young, growing project in one of London’s most exciting neighbourhoods.
• Work mainly in the evenings.
• Mondays off every week.
• Staff meals, training, and the chance to learn directly from Velier’s world-class spirits culture.
• A positive, supportive environment where your ideas and input truly matter.

If you’re looking for your next step in hospitality and want to join a venue with energy, personality, and a strong identity — Il Bistrotto is the place for you.

Experience: Required
Employment: Full-time
Salary: £25,000 – £29,000 yearly

About Il Bistrotto - London:
Mediterranean Bistro and Cocktail Bar in Chelsea, London, born from a joint venture between Velier S.p.A., a leading Italian company in wine and spirits distribution, and Il Bistrotto, a historic venue on the Ligurian Riviera.