Supervisor

QD Stores Ltd; Ely; On-site; GBP 20,000 - 30,000; Full time

Job summary

A family-run retail business in Ely is seeking a Supervisor to enhance shop floor management. The role involves supervising staff, providing excellent customer service, and managing cash office responsibilities. Ideal candidates should be dedicated team players with strong communication skills. This position offers employee discounts, additional holiday, and full training.

Benefits

Employee discount

Additional holiday

Pension scheme

Full on the job training

Qualifications

• Experience in customer service is preferred.
• Ability to oversee colleagues and manage day-to-day operations.
• Willingness to work weekends as part of the schedule.

Responsibilities

• Provide excellent customer service while supervising staff.
• Manage cash office duties.
• Serve as a key holder ensuring shop floor operations.

Skills

Excellent customer service

Team collaboration

Communication skills

Job description

Overview

We are looking for a Supervisor to join our family-run business!

Taking pride in the work you do, this role is a step into shop floor management and could propel your career within one of our stores. You’re the link between the shop floor and the management team — so communication is vital.

Responsibilities

• As a key holder, no day will be the same. Duties include providing excellent customer service whilst overseeing colleagues on the shop floor.
• Work within the cash office as part of the trusted role.

Benefits

• Employee discount
• Additional holiday
• Pension scheme
• Full on the job training

Hours

40 hours per week over 5 days, including every Saturday.