Subsidence Building Technician

Adjusting Appointments Limited; Wales; Remote; GBP 25,000 - 30,000; Full time

Job summary

A growing company is seeking an experienced Claims Technician to join its Subsidence Team in the UK. The role entails providing technical building claims solutions and support to surveyors. Responsibilities include managing claims from start to finish, communicating with stakeholders, and ensuring a high standard of customer service. The ideal candidate will have claims experience or extensive trade knowledge. A competitive salary up to £30k per annum and attractive benefits are offered.

Benefits

25 days holiday

Company bonus scheme

Training and career advancement

Qualifications

• Experience in subsidence/buildings insurance claims or extensive trade experience (5+ years).
• Demonstrate excellent verbal and written communication skills.
• Ability to thrive in a fast-paced, target-driven environment.

Responsibilities

• Communicate with customers, contractors, and insurer clients over various platforms.
• Manage third-party companies for vegetation removal and drain repairs.
• Negotiate cash settlements for repairs and settle claims under delegated authority.

Skills

Communication

Organizational skills

Customer Service

Problem-solving

Attention to detail

Education

Graduate Building Surveyor

Job description

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Client:

Adjusting Appointments Limited

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Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

bec9feba06f1

Job Views:

5

Posted:

19.08.2025

Expiry Date:

03.10.2025

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Job Description:

Job Profile

Due growth an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building claims Solutions and provide Technical Support to a team of Surveyors and a Claims Management Team.

Main duties and responsibilities will be to work as part of a remote working desk-based team to drive subsidence claims towards settlement and will include:

• Communicating with customers, contractors and insurer clients over the telephone, email and in writing
• Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage
• Updating and creating building repair scopes using in-house schedule of rates
• Negotiating cash settlements for repairs with policyholders
• Managing panel contractors, controlling repair schedules and costs
• Settling claims under delegated authority
• Previous subsidence/buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor
• Demonstrate great communication and organisation skills
• Ability to demonstrate a high standard of customer service
• Computer literate, with excellent verbal and written communication skills
• Ability to thrive in a fast-paced target driven environment
• Positive attitude and be a flexible, self-motivated team player
• Attention to detail and ability to assess and resolve problems and find solutions

Salary & Benefits:

• up to £30k per annum
• 25 days holiday plus an excellent benefits package
• Company bonus scheme, training and career advancement.