Subsidence Building Technician

Adjusting Appointments Limited; Hull and East Yorkshire; Remote; GBP 25,000 - 30,000; Full time

Job summary

A leading claims management company is seeking an experienced Claims Technician to join their Subsidence Team. You will work remotely, handling subsidence claims by communicating with clients and contractors, managing repairs, and negotiating settlements. The ideal candidate has 5+ years of relevant experience, strong communication skills, and a commitment to customer service. This role offers a salary of up to £30k per annum along with a comprehensive benefits package.

Benefits

25 days holiday

Company bonus scheme

Training and career advancement

Qualifications

• 5+ years of experience in subsidence or buildings insurance claims.
• Strong communication and organization skills.
• Ability to thrive in a fast-paced target-driven environment.

Responsibilities

• Communicate with customers and contractors regarding claims.
• Manage third-party companies for repairs.
• Negotiate cash settlements with policyholders.
• Update and create repair scopes.

Skills

Subsidence claims experience

Communication skills

Customer service skills

Problem-solving skills

Attention to detail

Education

Graduate building surveyor

Job description

Job Profile

Due growth an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building claims Solutions and provide Technical Support to a team of Surveyors and a Claims Management Team.

Main duties and responsibilities will be to work as part of a remote working desk-based team to drive subsidence claims towards settlement and will include :

• Communicating with customers, contractors and insurer clients over the telephone, email and in writing
• Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage
• Updating and creating building repair scopes using in-house schedule of rates
• Assessing contractor estimates
• Negotiating cash settlements for repairs with policyholders
• Managing panel contractors, controlling repair schedules and costs
• Settling claims under delegated authority

Applicant Requirements

• Previous subsidence / buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor
• Demonstrate great communication and organisation skills
• Ability to demonstrate a high standard of customer service
• Computer literate, with excellent verbal and written communication skills
• Ability to thrive in a fast-paced target driven environment
• Positive attitude and be a flexible, self-motivated team player
• Attention to detail and ability to assess and resolve problems and find solutions

Salary & Benefits

• Remote working
• up to £30k per annum
• 25 days holiday plus an excellent benefits package
• Company bonus scheme, training and career advancement.