Student Wellbeing Officer — Support & Guidance

University of Birmingham; Birmingham; On-site; GBP 40,000; Full time

Job summary

A leading institution in education in Birmingham seeks a Wellbeing Officer to provide support and guidance to students. The role includes managing student wellbeing queries, maintaining accurate records, and promoting an inclusive environment. Ideal candidates should have experience in wellbeing roles and knowledge of safeguarding. This permanent, full-time position offers competitive salary, benefits, and opportunities for professional development within the university's inclusive culture.

Benefits

40 days paid holiday

Occupational sick pay

Pension scheme

Qualifications

• Experience of managing confidential and sensitive situations with discretion.
• Ability to collate and analyse large data volumes for presentation.
• Understanding of child protection and safeguarding best practices.

Responsibilities

• Provide advice on a wide range of wellbeing issues.
• Manage student interaction records and case notes.
• Support colleagues at induction and Welcome Week.

Skills

Experience in supporting adults or young people

Knowledge of data protection policies

Ability to manage a high volume of emails

Understanding of equality and diversity

Positive relationship-building

Education

Vocational qualification in Mental Health or Wellbeing

Job description

A leading institution in education in Birmingham seeks a Wellbeing Officer to provide support and guidance to students. The role includes managing student wellbeing queries, maintaining accurate records, and promoting an inclusive environment. Ideal candidates should have experience in wellbeing roles and knowledge of safeguarding. This permanent, full-time position offers competitive salary, benefits, and opportunities for professional development within the university's inclusive culture.