Student Support Worker

eTeach UK Limited; Kingswood; On-site; GBP 18,000 - 29,000; Full time

Job summary

A community-focused secondary school in Kingswood is seeking a Student Support Worker. This role involves supporting vulnerable students, delivering targeted interventions, and managing behaviour within the school environment. Candidates should possess strong organisational skills, experience working with disadvantaged students, and ideally hold a NVQ Level 3 qualification in Learning Development. Full-time and part-time options are available, with a contract running until August 2026 and a competitive salary structure.

Benefits

Commitment to CPD and staff development

Local Government pension with up to 19% Employer contributions

Discounted gym membership

Cycle to work scheme

Dedicated counselling service

Qualifications

• Natural role model committed to safeguarding students' welfare.
• Empathy and energy in interactions with students.
• Ability to remain calm and de-escalate challenging situations.

Responsibilities

• Deliver individual and small group interventions for students.
• Monitor and evaluate interventions, keeping clear records.
• Support behaviour management systems in the school.
• Respond to illness and injury as part of first aid team.
• Liaise with parents and provide ongoing support to students.

Skills

Strong organisational skills

Tactful and polite manner

Confidence to manage own workload

Willingness to learn new skills

Experience supporting vulnerable students

Education

NVQ Level 3 in Learning Development and Support Services or equivalent experience

Job description

Job Title

Student Support Worker

Salary and Hours

CSET 9, £28,598 FTE, £18,614 prorated for 35 hours TTO. Full time and part time considered. Up to 35 hours per week (please specify on your application form).

Working Weeks

39 weeks per year (term time only + INSET)

Contract

Fixed term until 31st August 2026

Location

Mangotsfield School, BS16 9LH

About the Role

This is a hands‑on role where you’ll be at the heart of supporting vulnerable students to thrive. You’ll supervise students to create a safe and positive environment, helping them to improve behaviour and achieve their full potential.

Key Responsibilities

• Delivering individual and small group interventions to boost engagement, attendance, confidence, and self‑esteem.
• Working closely with school staff, families, and external agencies to provide consistent support and access to specialist services.
• Monitoring and evaluating interventions, keeping clear records and reporting progress to the Behaviour Lead and senior leadership team.
• Supporting behaviour management systems, including ready to learn supervision and lunchtime duties.
• Being part of our first aid team, responding to illness and injury when needed.
• Investigating incidents, liaising with parents, and providing ongoing support to students.

This role is key to our student‑centred approach, where every young person has the opportunity to thrive. You’ll be part of a dedicated team that values collaboration, compassion, and commitment to excellence.

About You

You are a natural role model who thrives on making a difference in young people’s lives. Personable, approachable, and a self‑starter, you bring energy and empathy to every interaction. You’re committed to safeguarding and promoting the welfare of students, and you have the resilience to remain calm and de‑escalate challenging situations while maintaining confidentiality.

Your Skills and Experience

• Strong organisational skills and the ability to multitask effectively.
• A tactful, polite, and helpful manner when working with colleagues, parents, pupils, and senior leaders.
• The confidence to manage your own workload and meet deadlines.
• A willingness to learn and develop new skills.
• Experience of supporting vulnerable or disadvantaged students, ideally backed by NVQ Level 3 in Learning Development and Support Services (or equivalent experience).

Above all, you’ll be motivated by helping students overcome barriers to learning, building their confidence, and enabling them to reach their full potential.

About Us

Mangotsfield School has been recognised by Ofsted as a 'rapidly improving, community focused, ambitious school.' In March 2022 we were awarded Good in all categories, a testament to the vision and dedication of the leadership and teaching body. Mangotsfield School has a strong ethos built on our four values. In all aspects of school life we encourage students to love learning, embrace challenge, give and earn respect, and grow our community. Our classrooms, corridors, and systems are built on these values and this supports our culture where we can meet individual needs and close the gaps for our students. Mangotsfield School is a local secondary school firmly rooted in, and proudly working within the community which it serves. The school is situated in pleasant semi‑rural surroundings on the north‑eastern outskirts of Bristol. Mangotsfield School became an academy as part of the Castle School Education Trust in September 2015 and works in partnership with Downend School to deliver 16‑19 opportunities for all students. We are committed to the professional development of all staff.

What We Offer

• Commitment to CPD and development of all staff.
• Commitment to inclusivity and fostering of diversity.
• Values and vision that are lived not laminated.
• Open and honest culture.
• Local Government pension with up to 19% Employer contributions.
• Up to 30% discount with Microsoft & Dell.
• Discounted gym membership.
• Life Assurance - 3 x Death in Service.
• Cycle to work scheme.
• Dedicated counselling service.

In order to apply for this role please complete an application form by 9am, 8th January 2026. Please let us know if you require any adjustments as part of the process.

Further details and additional information about our school may be viewed on our website. If you would like to have an informal chat about this role, please contact us to arrange that.

Please know that depending on the number of applications received we may decide to close the advert early. If you do not hear from us by a week after the closing date then please assume that you have not been shortlisted for an interview. If you have previously applied for this role there is no requirement to apply again, all applications will be reviewed. We wish you all the best in your future.

Join us in Providing a Great Education for Every Child. CSET is committed to equal opportunities and encourages applicants from all backgrounds and communities, as we recognise the importance and benefit this has for our students.