Student Support & Rights Advocate

University of Manchester Students' Union; Manchester; Hybrid; GBP 27,000 - 31,000; Full time

Job summary

A university student organization in Manchester is seeking a compassionate Student Advisor to provide confidential support and advice to students facing academic, welfare, and personal challenges. This full-time role involves managing student interactions with empathy and professionalism, creating helpful resources, and participating in outreach initiatives. Ideal candidates will have excellent communication skills, organizational abilities, and a genuine passion for student support in a hybrid working environment.

Benefits

Professional development opportunities

Supportive team culture

Chance to make a real impact

Qualifications

• Experience in advice, welfare, support work, or student services is preferred.
• Strong attention to detail and time management skills.
• Ability to create engaging written resources and deliver effective presentations.

Responsibilities

• Provide impartial advice on academic, housing, and welfare issues.
• Offer guidance and emotional support for students in distress.
• Develop accessible self-help resources to empower students.
• Participate in outreach and awareness campaigns.
• Manage casework using the case management system.
• Collaborate with UMSU colleagues for events and support initiatives.

Skills

Empathy

Communication skills

Emotional resilience

Organizational skills

Job description

A university student organization in Manchester is seeking a compassionate Student Advisor to provide confidential support and advice to students facing academic, welfare, and personal challenges. This full-time role involves managing student interactions with empathy and professionalism, creating helpful resources, and participating in outreach initiatives. Ideal candidates will have excellent communication skills, organizational abilities, and a genuine passion for student support in a hybrid working environment.