Student Support

PeoplePlus; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community support organization in Greater London is seeking a Student Support Worker responsible for administrative support, engaging with learners, and promoting educational opportunities within the prison system. This varied role demands effective communication and organizational skills as well as a strong commitment to helping individuals make positive life changes. The successful candidate will collaborate with teaching staff and partner agencies to deliver a sustainable educational program, ensuring continued support and guidance for participants.

Benefits

Paid Life Event Day

30 days annual leave for Teaching roles

Employee Assistance Programme

Enhanced Maternity scheme

Pension scheme

Qualifications

• Strong communication skills to engage with learners and staff.
• Organizational skills to manage records and schedules.
• Ability to support and guide learners effectively.

Responsibilities

• Ensure effective administration of systems and support.
• Conduct inductions for prisoners and promote courses.
• Recruit learners and maintain accurate records.

Skills

Communication skills

Organizational skills

Interpersonal skills

Recruitment skills

Education

Experience in prison education

Relevant certifications

Job description

Overview

As a Student Support here at PeoplePlus you will be responsible for ensuring that the administration systems and processes operate in a timely and effective manner adhering to all quality standards providing support to our learners teaching staff and the prison allocation teams. As the first point of contact for prisoners our Student Support Workers conduct prisoners induction into the education provision and also the promotion of courses to potential learners across the prison establishment. The role will also include the recruitment of learners for courses maintaining accurate records of achievement linked to initial assessment close liaison with partner agencies and the prison allocation and activity team. Providing ongoing advice and guidance about the courses we offer learners whilst offering appropriate support is essential to ensuring classes are sustainable as well as the scheduling and invigilation of exams. On some sites our Student Support Workers also work with partner organisations to facilitate Open University and distance learning opportunities for our learners.

Responsibilities

• Ensure administration systems and processes operate in a timely and effective manner, adhering to quality standards; provide support to learners, teaching staff, and the prison allocation teams.
• Act as the first point of contact for prisoners; conduct inductions into the education provision and promote courses to potential learners across the prison establishment.
• Recruit learners for courses; maintain accurate records of achievement linked to initial assessment; maintain close liaison with partner agencies and the prison allocation and activity team.
• Provide ongoing advice and guidance about the courses offered; provide appropriate support to ensure classes are sustainable; manage scheduling and invigilation of exams.
• On some sites, work with partner organisations to facilitate Open University and distance learning opportunities for learners.

Who We Are

Here are PeoplePlus we are committed to transforming the lives of people with convictions through our work in prisons.

Our services have been designed to tackle the underlying causes of offending behaviour so people can make positive changes to their lives.

With more than 500 people working to support people with convictions in custody and in the community we bring passion experience and innovation to public sector rehabilitation services.

We also work with specialist partner organisations to help people move away from their past and look forward to a brighter future.

All of our services are designed in partnership with the people who were trying to help and away from our direct work with people serving their sentences were working hard to change attitudes towards people who can often be tarnished unfairly following criminal convictions. Our Social Recruitment Framework brings together organisations to tackle any pre-conceived ideas about hiring people who have previously been involved in crime.

We also work with employers on the Ban the Box initiative to support fair and equal recruitment processes and have engaged industry to influence our employer-led curriculum delivered to our learners.

We are extremely proud to be a Silver accredited Investors in People organisation. This means that at PeoplePlus the right principles are in place but more than that it means our people and leaders are making active efforts to make sure that theres real consistency and everyone in the organisation can feel the effects.

Benefits

• A paid PeoplePlus Life Event Day each year
• 30 days annual leave for Teaching roles / 25 days for support roles
• Cycle to Work scheme
• Access to hundreds of discounts via the Additions portal
• Employee Assistance Programme
• Access to online wellbeing centre
• Enhanced Wedding leave
• A paid volunteering day each year
• Enhanced Maternity scheme
• Sharesave scheme
• Refer a Friend reward scheme
• Holiday purchase scheme
• Pension scheme
• Life assurance

Testimonials

What I love about working in a prison environment is that no 2 days are the same. You are a number of different roles such as counsellor adviser and at times the person that makes a difference in that individuals life.

There are also good career opportunities for an individual. I started as a supply tutor and I am now an assistant manager. At PeoplePlus you are given the opportunities to gain new skills and qualifications to enable you to be the best version of yourself.

I have been lucky enough to work in a number of roles within PeoplePlus within the prison education sector each of which has provided variety challenge and immense job satisfaction. The company recognises values and rewards the hard work of its employees providing great professional development and career progression opportunities as well as a great range of perks and support for wellbeing.

Documents

Key Skills

English, AXA, Immigration, Litigation Attorney, Big Data

Employment Type: Unclear

Experience: years

Vacancy: 1