Student Services Coordinator

EF Education First Gruppe; Manchester; On-site; GBP 26,000 - 30,000; Full time

Job summary

An international education organization in Manchester seeks a Student Services Coordinator to support students and enhance their experience on campus. This role involves maintaining relationships, addressing student queries, and providing administrative support. Ideal candidates are motivated, organized, and able to thrive in a busy environment. Join a dynamic team committed to education and cultural exchange.

Benefits

Work in a truly international environment

Career enhancement opportunities

Encouragement to innovate and own ideas

Qualifications

• Ability to handle difficult situations with ease.
• Flexible attitude to work.
• Legally able to work in the UK at commencement.

Responsibilities

• Support students in their daily life for the best experience.
• Maintain excellent relationships with sales colleagues.
• Provide support regarding student attendance.

Skills

Highly motivated and energetic

Confident with IT

Organized with attention to detail

Creative problem solver

Job description

EF Manchester International Language Campus is looking for an organized and customer-focused individual to join our team as a Student Services Coordinator.

In this role, you’ll be the first point of contact for students and staff, ensuring a welcoming, engaging, and well-run campus experience. You’ll help create a supportive and vibrant environment for international students, all while developing valuable skills in communication and operations.

• Permanent contract

If you’re proactive, personable, and eager to gain experience within international business, we encourage you to apply.

At EF Education First, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education.

Responsibilities

• To support students in their daily life and enable them to achieve the best experience and highest learning possible
• To maintain excellent relationships with sales colleagues, giving prompt, consistent service
• Participates in student intakes, including preparing welcome bags and producing student identification badges
• Deals with general daily student enquiries
• Provides support to the Student Services team regarding student attendance; monitoring and recording daily registers, following up with non-attending students
• Assist with student satisfaction follow ups as and when required
• Ensures reception area is kept clean, tidy & professional looking at all times

Requirements

• Highly motivated, energetic, positive
• Confident with IT
• Enjoys working in a busy & varied service environment
• Highly organised with attention to detail
• Ability to handle difficult situations with ease & remain calm & positive under pressure
• Flexible attitude to work and creative problem solver
• All offers are subject to a clear enhanced DBS check and two references
• Legally able to work in the UK at commencement of employment

Why you will love working with EF

• Work in a truly international environment
• Ambition is nurtured and fast-tracked career enhancement opportunities are provided
• Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition

EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.

EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.

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