Student Operations Manager (Assessment)

Ulster University; Northern Ireland; On-site; GBP 48,000 - 59,000; Full time

Job summary

A leading university in Northern Ireland is seeking a Student Operations Manager (Assessment) to oversee examination delivery across multiple campuses. The ideal candidate will have significant experience in educational assessment processes and be skilled in data analysis for strategic decisions. This role is integral to enhancing student service delivery and fulfilling the university's strategic goals. The role comes with competitive salary and benefits, promoting a family-friendly working environment.

Qualifications

• Substantial knowledge and experience of leading on assessment processes in an education setting.
• Experience of managing a significant assessments or service delivery function.
• Proficient in analyzing statistics and data to inform strategic decision making.

Responsibilities

• Plan and manage delivery of examinations and assessment responsibilities.
• Work closely with Student Operations Campus Officers to deliver service excellence.
• Contribute to the development and delivery of Student Administration Strategic plans.

Skills

Leading assessment processes

Data analysis for decision making

Policy development and execution

Education

Degree

Job description

Overview

Job Title: Student Operations Manager (Assessment)

Department: Student Administration

Campus: Choice of Belfast, Coleraine or Derry~Londonderry

Salary: £48,822 - £58,260 per annum

Closing Date: 3 October 2025

Reference Number: 038186

About Us

We are a university with a national and international reputation for excellence, innovation, and regional engagement, making a major contribution to the economic, social, and cultural development of Northern Ireland.

Our core business activities are teaching and learning, widening access to education, research and innovation and technology and knowledge transfer.

The Role

The post holder will plan and manage the overarching delivery of examinations and related assessment responsibilities under the remit of the Student Operations function across all campus locations, throughout the academic year and in line with the student lifecycle. Reporting to the Head of Student Operations, the post holder will work closely with the Student Operations Campus Officers and Coordinators to deliver service excellence in line with Ulster University’s strategy and values.

They will also actively contribute significantly to the development and delivery of the Student Administration Strategic and Operational plans to ensure continuous review, development and delivery of a dynamic service to students and staff as well as internal and external stakeholders.

About You

The postholder will be required to be:

• A degree.
• Substantial knowledge and experience of leading on assessment processes in an education setting including the development and execution of policies and procedures in relation to assessments.
• Experience of managing a significant assessments or service delivery function to include analysis of statistics and data to inform strategic decision making.

Please find our employee benefits listed on our website.

Ulster University holds a Silver Athena SWAN award in recognition of our commitment to advancing gender equality in higher education, read more on our website. The University has a range of initiatives to support a family friendly working environment, including flexible working.

The University is an equal opportunities employer and welcomes applicants from all sections of the community, particularly from those with disabilities. Appointment will be made on merit.