Student Hub Advisor — Campus-Based Support & Wellbeing

University of Plymouth; Plymouth; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading educational institution in England is seeking candidates for multiple full-time positions in the Student Hub. The role involves providing a warm, efficient service to students by addressing their enquiries and concerns. Ideal candidates will have experience in office administration and a knack for supporting individuals in difficult situations. Flexibility to work under pressure is essential. The position is on-site in Plymouth, with no remote options available.

Benefits

Generous annual leave: 25 Days Annual Leave plus Bank Holidays & Closure Days

Qualifications

• Experience in a busy customer-facing environment.
• Ability to remain calm and professional under pressure.
• Skill in supporting individuals dealing with sensitive issues.

Responsibilities

• Support students with diverse enquiries through the Student Hub.
• Provide clear and timely advice in a welcoming environment.
• Prioritize tasks effectively while maintaining student wellbeing.

Skills

Office administration experience

Customer-facing skills

Compassionate communication

Problem-solving skills

Job description

A leading educational institution in England is seeking candidates for multiple full-time positions in the Student Hub. The role involves providing a warm, efficient service to students by addressing their enquiries and concerns. Ideal candidates will have experience in office administration and a knack for supporting individuals in difficult situations. Flexibility to work under pressure is essential. The position is on-site in Plymouth, with no remote options available.