Student Groups (Administration) Manager

The University of Manchester students union; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A UK-based university student union is seeking a Student Groups (Administration) Manager to oversee administrative processes for student activities. This role requires strong organisational and communication skills, a commitment to inclusivity, and experience in managing complex administrative functions. You will empower student leaders with the resources they need, ensuring efficient operations while enhancing the overall student experience.

Qualifications

• Solid background in managing administrative processes with a track record of streamlining operations.
• Strong organisational skills, managing multiple tasks and meeting deadlines with accuracy.
• Effective communication with students, staff, and external partners.
• Proactive problem-solving and service improvement approach.
• Commitment to inclusivity and placing students at the centre of decisions.

Responsibilities

• Empower student leaders with tools and support for effective group management.
• Continuously improve and oversee administrative processes related to student groups.
• Collaborate with departments to coordinate resources like room bookings and funding.
• Maintain strong communication with students and respond to their needs.
• Ensure compliance with best practices, union policies, and legislation.
• Engage with stakeholders, identify problems, and improve service delivery.

Skills

Administrative process management

Organisational skills

Effective communication

Problem solving

Commitment to inclusivity

Job description

Overview

Note: We do not accept CVs or applications via external websites. Please apply through our website.

Are you passionate about enriching the university experience for students? Do you excel in supporting student leaders and managing complex administrative processes? If so, the University of Manchester Students Union has an exciting opportunity for you to become our next Student Groups (Administration) Manager.

As one of the largest and most dynamic students unions in the UK, representing over 47,000 diverse students, we are dedicated to making student life the best it can be. We empower students to pursue their passions, connect with others, and make a meaningful impact within their communities. As the Student Groups (Administration) Manager, you will be pivotal in ensuring that our student groups have the resources, support, and guidance they need to flourish.

In this key role, you will be at the forefront of our student activities, empowering student leaders by providing them with the tools and support necessary for effective group management. Your responsibilities will include continuously improving and overseeing all administrative processes related to student groups, ensuring they are efficient, user-friendly, and scalable to meet increasing demands.

You will collaborate closely with various departments to coordinate essential resources such as room bookings, funding, and group management tools. Maintaining strong communication with students, you’ll promptly respond to their needs and ensure they have a positive experience with the Union. Additionally, you will play a critical role in ensuring compliance with best practices, union policies, and safeguarding the welfare of our student community, particularly in relation to risk management and legislation.

The ideal candidate will have a solid background in managing administrative processes, with a proven track record of streamlining operations to enhance efficiency. Strong organisational skills are essential, as is the ability to manage multiple tasks, prioritise workloads, and meet deadlines without compromising accuracy.

Effective communication is key to this role, as you will engage with a wide range of stakeholders, including students, staff, and external partners. We are seeking someone who is proactive in identifying and solving problems, always looking for ways to enhance service delivery and improve the student experience.

Furthermore, a deep commitment to our values - especially inclusivity and placing students at the centre of everything we do is crucial. Your ability to ensure that all voices are heard and factored into decision-making processes will be fundamental to your success as Student Groups (Administration) Manager. If you’re ready to make a difference in the lives of students, we encourage you to apply.

Please read the full role profile before applying, as well as our guide to recruitment.

Feel free to use AI to clarify and organise your ideas; please don’t copy-paste AI-generated answers or let it replace your voice. Read our short guide on using AI in applications: UMSU Guide to AI use.

Responsibilities

• Empower student leaders by providing tools and support necessary for effective group management.
• Continuously improve and oversee all administrative processes related to student groups, ensuring they are efficient, user-friendly, and scalable.
• Collaborate with departments to coordinate resources such as room bookings, funding, and group management tools.
• Maintain strong communication with students, respond to their needs, and ensure a positive experience with the Union.
• Ensure compliance with best practices, union policies, safeguarding welfare, risk management, and legislation.
• Engage with a wide range of stakeholders, identify and solve problems, and improve service delivery and student experience.

Qualifications

• Solid background in managing administrative processes with a track record of streamlining operations.
• Strong organisational skills, ability to manage multiple tasks, prioritise workloads, and meet deadlines with accuracy.
• Effective communication with students, staff, and external partners.
• Proactive approach to problem solving and service improvement.
• Commitment to inclusivity and placing students at the centre of decisions.