Student Engagement Officer

Xebun.com; Birmingham; Hybrid; GBP 28,000 - 31,000; Full time

Job summary

A UK university seeks a Student Engagement Officer to enhance student support within the Student Support and Wellbeing Directorate. The ideal candidate will promote positive student experiences and inclusivity while addressing various student needs. Responsibilities include engaging students, facilitating initiatives, and delivering workshops. Benefits include generous leave, subsidized healthcare, and professional development opportunities. This is a permanent, full-time role based in Birmingham, offering hybrid working options.

Benefits

29 days paid leave

Local Government Pension Scheme

Subsidised healthcare

Employee Assistance Programme

Health MOTs

Staff development opportunities

Salary sacrifice schemes

Subsidised car parking

Gym membership

Qualifications

• Experience in supporting students, particularly those at risk.
• Proven ability to engage with diverse groups.
• Excellent communication skills.

Responsibilities

• Engage with students to foster an inclusive environment.
• Support initiatives such as the University Mental Health Charter.
• Deliver workshops and run events to enhance student experience.

Skills

Student support

Coaching

Communication

Inclusivity

Job description

Job Title: Student Engagement Officer

Location: Birmingham

Salary: £28,031 - £30,378 per annum - SS3

Job type: Permanent, Full-time

UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating.

The Role

An exciting opportunity has arisen for a Student Engagement Officer to join our Student Support and Wellbeing Directorate, who are at the forefront of student support, providing a high-quality advice, guidance and signposting. The team helps students navigate and overcome difficulties in order to improve their performance, achieve their goals and have a positive experience of Higher Education as well as creating a sense of belonging to UCB.

As a member of the Student Engagement and Success team, the postholder will engage with students and staff to help create an inclusive environment within the University, working on specific activities aligned with various initiatives, such as the University Mental Health Charter, the University's Access and Participation Plan, as well as our Equality, Diversity and Inclusion strategy.

This will include supporting the Engagement Escalation Process to make positive interventions and offer coaching support for students who are at risk – particularly our widening participation students. We are looking for a conscientious and supportive person who is motivated to help students make the most of their studies and confident to coach them to achieve their best.

The post holder will contribute towards projects to improve the student experience within a range of areas, such as academic performance, wellbeing, belonging, inclusion, and diversity – delivering workshops, running events and working closely with students.

Benefits

• Generous allocation of annual leave
  • 29 days paid leave per year
  • 12 Bank Holidays & Concessionary Days
• Excellent Local Government Pension Scheme
  • Employer Contributions - 20.9%
• Subsidised private healthcare provided by Aviva including a Digital GP Service.
• Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support.
• Annual health MOTs with our Registered Nurse.
• Excellent staff development opportunities including professional qualification sponsorship.
• A variety of salary sacrifice schemes including technology and cycle.
• Heavily-subsidised on‑site car parking in central Birmingham.
• Hybrid working opportunities.
• Free on‑site gym membership.

Extra Information

All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.

Closing Date – Wednesday 3rd December 2025.

Interview Date – TBC.

Please click APPLY to be redirected to our website to complete an application form.

Candidates with the relevant experience or job titles of: Engagement Officer, Student Engagement, Communications Officer, Public Relations, Charity Relations, Engagement Manage, Engagement Coordinator, Comms, Engagement, Administrator, Communications Manager, Communications Controller, Client Communications, Communications Coordinator may also be considered for this role.