Student Administrator

eTeach UK Limited; South Oxfordshire; On-site; GBP 15,000 - 26,000; Full time

Job summary

A leading educational institution in Henley-on-Thames is looking for a Student Administrator. The role involves providing essential administrative support, managing student enquiries, and assisting in the smooth running of daily operations within the college. Candidates should have Level 3 education, strong administrative skills, and a flexible approach to work. This position offers a supportive team environment with benefits including pension scheme membership and discounts at local facilities.

Benefits

Membership of the Local Government Pension Scheme

Free onsite gym

40% discount at Henley Leisure Centre

24/7 support for health

Continuous Professional Development

Access to on-site cafés

Qualifications

• Previous administration experience.
• Working knowledge of GDPR.
• Ability to work flexibly in a busy environment.

Responsibilities

• Provide administrative support to students and staff.
• Manage enquiries from students, staff, and parents.
• Maintain office supplies and manage reception duties.

Skills

Strong administrative skills

Attention to detail

Excellent interpersonal skills

Experience working with young people

Proficiency in Excel

Proficiency in Word

Education

Educated to Level 3

Job description

Student Administrator

Location: Henley-on-Thames
Salary: £15,601.43 (£25,104.00 FTE)
Contract Type: Permanent, 27.5 hours per week, Term Time Only (38 Weeks)
Working Hours: 8:00 am to 2:30 pm, Monday to Friday

About the Role

The Henley College is seeking an organised, proactive, and student-focused Student Administrator to join our Administration team. This is a key role supporting students, staff, and visitors across the College. You’ll be involved in a wide range of administrative tasks, including sensitive and confidential matters, helping to ensure the smooth running of daily operations and contributing to the welfare and success of our students.

Administration Duties

• To provide administrative support to staff and students of the curriculum area within the college
• To manage in-person and telephone enquiries from students, staff, parents, employers and local schools
• To support pastoral care of students within the college

General Office Management

• Record and log curriculum area staff absences and update HR on a regular basis
• Assisting auditors when required

Data Input

• Changes to student programs
• Updating contact information
• Logging absences

To provide administrative support where required for example in other departments at critical points such as during enrolment and exams. To provide cover for Administrators and Receptions across both sites as required.

Reception Duties

To provide first point of contact for visitors, staff and students at either site.

The effective day‑to‑day management of Reception to include:

• Maintaining and managing photocopiers where required
• Maintaining and managing the stationery supplies where required
• Administer the print/copier credit for students
• To take bookings in either Reception for meeting rooms
• Administer mini bus bookings
• Reserve parking spaces on request from staff, and allow visitors access through the barrier
• To be responsible for the sorting and delivery of post to staff either directly or via pigeon holes
• To provide a safe place for students
• Any other duties as required

About You

Essential

• Previous administration experience.
• Educated to Level 3.
• Strong administrative skills, including proficiency in Excel, Word, and databases.
• Attention to detail.
• Working knowledge of GDPR.
• Excellent interpersonal and communication skills, including experience working with the public/supporting students.
• Ability to work flexibly as part of a team and the ability to work on own initiative.
• Flexible and adaptable approach in a busy environment.
• Experience communicating with young people.

Desirable

• Experience working to tight deadlines.

Why Join Us?

The Henley College is a leading sixth‑form college, serving young people and adult learners from across Oxfordshire, Berkshire and Buckinghamshire. Located in the HEART of Henley-on-Thames, we are a vibrant and inclusive organisation with around 250 dedicated staff, committed to achieving educational excellence. Our values – High Expectations, Enterprise, Accountability, Respect and Teamwork (HEART) – are central to everything we do.

As part of our team in this role, you’ll benefit from:

• Membership of the Local Government Pension Scheme (LGPS)
• Free onsite gym
• 40% discount at Henley Leisure Centre
• On‑site cafés
• Based in the beautiful market town of Henley-on-Thames, on the banks of the River Thames
• 24/7 support for your physical, mental and financial health through our EAP provider
• We actively support staff with ongoing Continuous Professional Development

The Henley College is an equal opportunities employer and is committed to safeguarding and promoting the welfare of learners. All appointments are subject to an enhanced DBS check.