Student Administrator

The Henley College; Henley-on-Thames; On-site; GBP 15,000 - 26,000; Full time

Job summary

An educational institution in Henley-on-Thames is seeking a proactive Student Administrator to support students and staff. Responsibilities include managing administrative tasks, handling enquiries, and ensuring smooth daily operations. Candidates should have administrative experience, proficiency in Excel and Word, and strong communication skills. This role offers a competitive salary, benefits like pension scheme membership and gym access, within a supportive educational environment.

Benefits

Membership of the Local Government Pension Scheme

Free onsite gym

40% discount at Henley Leisure Centre

On site cafes

Support for physical and mental health

Continuous Professional Development support

Qualifications

• Proven experience in an administrative role.
• Strong skills in managing and organizing tasks.
• Excellent communication with students and public.

Responsibilities

• Provide administrative support to students and staff.
• Manage enquiries from students, parents, and local schools.
• Ensure smooth office operations.

Skills

Administrative experience

Proficiency in Excel

Proficiency in Word

Attention to detail

Interpersonal skills

Communication skills

Understanding of GDPR

Flexibility

Experience with young people

Education

Educated to Level 3

Job description

Location: Henley-on-Thames

Salary: £15,601.43 (£25,104.00 FTE)

Contract Type: Permanent, 27.5 hours per week, Term Time Only (38 Weeks)

Working Hours: 8 : 00 am to 2 : 30 pm, Monday to Friday

About the Role

The Henley College is seeking an organised, proactive, and student‑focused Student Administrator to join our Administration team. This is a key role supporting students, staff, and visitors across the College.

You’ll be involved in a wide range of administrative tasks, including sensitive and confidential matters, helping to ensure the smooth running of daily operations and contributing to the welfare and success of our students.

Responsibilities

• Provide administrative support to staff and students of the curriculum area
• Manage in‑person and telephone enquiries from students, staff, parents, employers and local schools
• Support pastoral care of students within the college

General Office Management

• Record and log curriculum area staff absences and update HR on a regular basis
• Assist auditors when required
• Data input: changes to student programs, updating contact information, logging absences
• Cover for administrators and receptions across both sites as required

Reception Duties

• Provide first point of contact for visitors, staff and students at either site
• Maintain and manage photocopiers and stationery supplies where required
• Administer the print / copier credit for students
• Take bookings in either reception for meeting rooms
• Administer mini bus bookings
• Reserve parking spaces on request from staff and allow visitors access through the barrier
• Sort and deliver post to staff either directly or via pigeon holes
• Provide a safe place for students
• Any other duties as required

Qualifications

Essential

• Previous administration experience
• Educated to Level 3
• Strong administrative skills, including proficiency in Excel, Word, and databases
• Attention to detail
• Working knowledge of GDPR
• Excellent interpersonal and communication skills, including experience working with the public / supporting students
• Ability to work flexibly as part of a team and on own initiative
• Flexible and adaptable approach in a busy environment
• Experience communicating with young people

Desirable

• Experience working to tight deadlines

Benefits

• Membership of the Local Government Pension Scheme (LGPS)
• Free onsite gym
• 40% discount at Henley Leisure Centre
• On site cafes
• Based in the beautiful market town of Henley-on-Thames, on the banks of the River Thames
• 24 / 7 support for your physical, mental and financial health through our EAP provider
• We actively support staff with ongoing Continuous Professional Development

Equal Opportunities

The Henley College is an equal opportunities employer and is committed to safeguarding and promoting the welfare of learners. All appointments are subject to an enhanced DBS check.

Safeguarding Statement

The Henley College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.