Strategy and Operations Manager

ASOS; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading fashion retailer in London is seeking a Strategy & Operations professional to drive strategic initiatives and improve fulfilment processes. The ideal candidate should have experience in fast-paced environments, strong analytical skills, and proficiency in data tools like Excel and SQL. This role offers an exciting chance to impact the future of fashion retail significantly.

Benefits

Employee discount

25 days paid annual leave

Private medical care scheme

Fixed Annual Payment

Qualifications

• Experience in a fast-paced, high-growth environment, ideally in Strategy, Ops, or Analytics.
• Confidence working with large, complex datasets.
• Proven ability to lead cross-functional projects.

Responsibilities

• Design and optimise scalable processes for fulfilment models.
• Lead end-to-end strategic projects across multiple functions.
• Translate complex data into actionable recommendations.

Skills

Analytical mindset

Dynamic environment adaptability

Data storytelling

Problem-solving

Education

Experience in a quantitative discipline (e.g., Economics, Engineering, Maths)

Tools

Excel

SQL

Power BI

Job description

Overview

We’re ASOS, the online retailer for fashion lovers all around the world.

We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you’re free to be your true self without judgement, and channel your creativity into a platform used by millions.

But how are we showing up? We’re proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter and we placed 8th in the Inclusive Top 50 Companies Employer list.

Everyone needs some help showing up as their best self. Let our Talent team know if you need any adjustments throughout the process in whatever way works best for you.

Role

Step into a high-impact Strategy & Operations role and dive headfirst into our strategic critical initiatives like Partner Fulfils and ASOS Fulfilment Solutions. In this role, you will not just be in the driver's seat; you will be the engine propelling us towards fashion e-commerce excellence.

This role blends strategic thinking with hands-on execution. You’ll use data to explore new horizons, delving into the most challenging and creative problems ASOS has to offer. If you love turning insight into impact, this is your chance to make a difference.

Responsibilities

• Design and optimise scalable processes to accelerate ASOS’s flexible fulfilment models (e.g. Partner Fulfils, ASOS Fulfilment Solutions).
• Lead end-to-end strategic projects, collaborating across Sales, Finance, Product, and more.
• Use data analytics to uncover insights and guide high-impact decisions.
• Translate complex data into clear, actionable recommendations that shape our products and services.
• Build dashboards and define success metrics to track progress and drive continuous improvement.

Qualifications

• We’re looking for someone who thrives in dynamic environments, brings a sharp analytical mindset and can demonstrate:
• Experience in a fast-paced, high-growth environment, ideally in Strategy, Ops, or Analytics. Consulting or B2C marketplace experience is a bonus.
• Confidence working with large, complex datasets to uncover insights and drive decisions.
• A knack for turning data into compelling stories that influence stakeholders at all levels.
• Hands-on experience with Excel, SQL, and data visualisation tools like Power BI.
• Proven ability to lead cross-functional projects and align diverse teams around shared goals.
• A sharp problem-solving mindset—you break down complexity and love finding smart, data-led solutions.
• Experience in a quantitative discipline (e.g. Economics, Engineering, Maths) would be a plus

ASOS is a creative fashion-tech powerhouse where every day brings new ideas and opportunities. If you’re ready to think big, join us and help redefine the future of fashion retail!

Benefits

• Employee discount (hello ASOS discount!)
• Employee sample sales
• 25 days paid annual leave + an extra celebration day for a special moment
• Private medical care scheme
• Fixed Annual Payment in addition to your salary each year, it's just an extra thank you from us
• Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role.

Why take our word for it? Search #InsideASOS on our socials to see what life at ASOS is like.